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#2678495 - 09/26/08 07:15 PM
Question for you Humminbird guys!
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Pro Angler
Registered: 12/03/05
Posts: 825
Loc: Ft. Worth, Texas
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I just bought a new Skeeter with 787c2's front and rear. I have a real problem with them that I hope is just set up related. When I get in less than 5 foot of water the depth reading go haywire! What I mean is the readings get really sparatic. It will jump from 0 to 3 to 1 to 3.6 to 0.9 to 1.4 ( you catch my drift) LOL I have changed them from 200mgz (?) to 83mgz and so on. Really nerve racking!!! If this can't be fixed I will definatly be asking Skeeter to change these to Lowrance. The way I fish the lakes around here I need a graph that gives me true reading in shallow water.
Edited by Shayne Ward (09/27/08 02:44 AM)
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#2678610 - 09/26/08 08:42 PM
Re: Question for you Hummingbird guys!
[Re: SkeeterRonnie]
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Pro Angler
Registered: 12/03/05
Posts: 825
Loc: Ft. Worth, Texas
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Ok will do. To answer your question Eve, I need it simply for idling around among other things. Your safe to idle fast when the graph shows 5 ft. Not so safe when it's jumping around and you can't tell what's going on. Has anyone else had this problem? By the way the first thing I did was reset the factory settings.
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#2679556 - 09/27/08 01:24 PM
Re: Question for you Hummingbird guys!
[Re: Shayne Ward]
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Pro Angler
Registered: 12/03/05
Posts: 825
Loc: Ft. Worth, Texas
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#2680137 - 09/27/08 06:00 PM
Re: Question for you Hummingbird guys!
[Re: Shayne Ward]
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TFF Team Angler
Registered: 12/28/02
Posts: 4285
Loc: Sachse, TX, USA
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Every once in a while mine will do it but the picture is always correct and I can use the depth lines to see where I am at. No biggie, my Lowrances did it sometimes too.
Good luck.
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#2683477 - 09/29/08 06:57 AM
Re: Question for you Hummingbird guys!
[Re: Judd]
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Outdoorsman
Registered: 06/24/08
Posts: 72
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In water that shallow I would set the unit on 200kHz, set a manual depth on the unit just deeper than you will be in i.e 10 feet for 5 foot depth) and then adjust your Surface Clutter setting up.
This will get you a really reading is shallow water. Setting the manual depth lets you have the screen filled up with the 0-10 foot view.
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#2683528 - 09/29/08 07:20 AM
Re: Question for you Hummingbird guys!
[Re: Eddie@Humminbird]
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Extreme Angler
Registered: 05/18/05
Posts: 1282
Loc: Pflugerville, TX
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Eddie know his stuff, trust me on this.
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#2685911 - 09/29/08 06:44 PM
Re: Question for you Hummingbird guys!
[Re: SkeeterDon]
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Pro Angler
Registered: 12/03/05
Posts: 825
Loc: Ft. Worth, Texas
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Eddie I tried your solution and they are still jumping around! Please help!
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#2687449 - 09/30/08 09:29 AM
Re: Question for you Hummingbird guys!
[Re: Shayne Ward]
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Outdoorsman
Registered: 06/24/08
Posts: 72
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Shayne, is it just on the trolling motor or the console and trolling motor?
If its the puck transducer in the hull it's getting air inside the epoxy used for installation. You can check by putting some water in the bilge to eliminate the air.
If its on the trolling motor I would say its the transducer itself.
I forgot to ask yesterday, but the first thing I would do is download the very latest software for the units, restore to factory defaults and try the suggestions I made yesterday again.
We'll figure it out.
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#2689635 - 09/30/08 06:46 PM
Re: Question for you Hummingbird guys!
[Re: Eddie@Humminbird]
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Pro Angler
Registered: 12/03/05
Posts: 825
Loc: Ft. Worth, Texas
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Its both the trolling motor and the back ofthe boat! How do I download the latest software?
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#2689928 - 09/30/08 11:17 PM
Re: Question for you Hummingbird guys!
[Re: SkeeterRonnie]
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Pro Angler
Registered: 05/11/05
Posts: 916
Loc: Corsicana
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I had the same problem in shallow water (10 feet and less) with The HB 997.
THe problem for me was that I had adjusted the surface clutter to reduce the surface cluttler to about nill.
Well, I assume that must have adjusted the sensitivity in the shallow range (10 feet and less). So I changed the surface clutter setting back to the Default Setting and that corrected the probelm (But of course I have a little more surface clutter than I wanted).
I bet it's your surface clutter is set to high (trying to eliminate to much surface clutter).
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#2691470 - 10/01/08 11:22 AM
Re: Question for you Hummingbird guys!
[Re: Texas Guide Fishing - Mark Parker]
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Outdoorsman
Registered: 06/24/08
Posts: 72
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When you get the software loaded check a couple of things for me. Don't forget to Restore Defaults on the unit after installing the new software.
Are you getting this errtic reading with both units on?
Have you tried making sure no other electronics are on in the boat and just try one 787?
Is it only the digital depth that is jumping around? Is the bottom showing correct depth?
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#2691575 - 10/01/08 11:41 AM
Re: Question for you Hummingbird guys!
[Re: Eddie@Humminbird]
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Pro Angler
Registered: 12/03/05
Posts: 825
Loc: Ft. Worth, Texas
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Ok, Eddie I just downloaded the new software and loaded the graphs. I will restore default settings and try them out tonight. It doesnt matter if one or both are on I have tried them both. I thought that one was reading the other so I turned one off and no help. Thanks for staying with me on this and hope to get it resolved. The only thing keeping me from buying a 1197 is this issue.
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#2691579 - 10/01/08 11:42 AM
Re: Question for you Hummingbird guys!
[Re: Shayne Ward]
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Pro Angler
Registered: 12/03/05
Posts: 825
Loc: Ft. Worth, Texas
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Oh yeah 1 other question??? How much of a discount do I get on a 1197 because of my troubles???? LOL
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#2692102 - 10/01/08 01:41 PM
Re: Question for you Hummingbird guys!
[Re: Shayne Ward]
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Outdoorsman
Registered: 05/25/07
Posts: 79
Loc: Aledo, Texas
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Shayne we had the same problems with our 787's ended up having to get the transducer in the boat replaced. Still have not had any luck with the one on the deck. If you figure them out let me know. good luck on worth tonight!
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#2693270 - 10/01/08 09:31 PM
Re: Question for you Hummingbird guys!
[Re: AFD3423]
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Pro Angler
Registered: 12/03/05
Posts: 825
Loc: Ft. Worth, Texas
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Ok now I'm getting pretty ticked off! I still haven't had any luck in this situation!!!! I have tried everything that has been suggested! I don't think that if you buy a brand new boat with brand new graphs you should have to work on them!!!! This is not directed at anyone, but I need to vent a little! Eddie Thanks for your continued support! Do you work directly for Humminbird? If so could you please have customer service call me? 817 676 8912 Thanks Again!
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#2694915 - 10/02/08 10:36 AM
Re: Question for you Hummingbird guys!
[Re: Shayne Ward]
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Outdoorsman
Registered: 06/24/08
Posts: 72
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Shayne,
I understand your frustration. I talked with CSR and they said they talked with you. I took 2 brand new 787's out on the water this morning with no mods. Both units read perfectly at 2.5 feet.
I guarentee the problems you are having are not the norm. I have not seen a unit that could not be fixed by replacing a transducer in the hull that has air bubbles or incorrect installation or adjust the unit as I described on the trolling motor. I have heard horror stories in the last few weeks about our competitor's units being replaced 2-3 times on new boats and waiting 5-6 weeks for repairs. I assure you we stand behind our products and will do everything possible to make you happy in the shortest time possible. As long as humans are involved in any mfg process you can and will have some issues - no mater what company you are.
I would be glad to look at your units personally on the water. If they function properly then we need to look at the ducer installations and for electrical interferrence from the boat itself.
Please contact me at ekendric@johnsonoutdoors.com
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#2696016 - 10/02/08 02:34 PM
Re: Question for you Hummingbird guys!
[Re: Eddie@Humminbird]
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Pro Angler
Registered: 05/11/05
Posts: 916
Loc: Corsicana
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Shayne,
I understand your frustration. I talked with CSR and they said they talked with you. I took 2 brand new 787's out on the water this morning with no mods. Both units read perfectly at 2.5 feet.
I guarentee the problems you are having are not the norm. I have not seen a unit that could not be fixed by replacing a transducer in the hull that has air bubbles or incorrect installation or adjust the unit as I described on the trolling motor. I have heard horror stories in the last few weeks about our competitor's units being replaced 2-3 times on new boats and waiting 5-6 weeks for repairs. I assure you we stand behind our products and will do everything possible to make you happy in the shortest time possible. As long as humans are involved in any mfg process you can and will have some issues - no mater what company you are.
I would be glad to look at your units personally on the water. If they function properly then we need to look at the ducer installations and for electrical interferrence from the boat itself.
Please contact me at ekendric@johnsonoutdoors.com
That is why I like Hummibird so much, You go Eddie (thought for sure it would be the Surface Clutter settings, but must not be on these units). GO! GO! Eddie (it will get resolved),
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#2698700 - 10/03/08 10:35 AM
Re: Question for you Hummingbird guys!
[Re: Texas Guide Fishing - Mark Parker]
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Outdoorsman
Registered: 06/24/08
Posts: 72
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Mark, I agree with you on the surface clutter. 9 times out of ten on the trolling motor that is the culprit.
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#2704934 - 10/05/08 07:48 PM
Re: Question for you Hummingbird guys!
[Re: Eddie@Humminbird]
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Extreme Angler
Registered: 07/25/07
Posts: 1549
Loc: Sachse, TX
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Eddie, I am having the same issue on a brand new 1197. I will be updating the software on it this week but my issue is just a little different. When I get into shallow water, less than 9 ft, the depth reading goes crazy and both the si screen and 2d screens freeze. The 2d screen gets broken lines all through it.
The transducer is mounted under the jack plate on my boat. Several people have looked at it and have seen nothing wrong with the installation. The GPS continues to work fine while the other two features are jacked up.
The unit has been on my boat for less than a week and the only setting changed thus far has been the Si freq from 455 to 800.
I will update once I get the software update completed.
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#2705150 - 10/06/08 03:22 AM
Re: Question for you Hummingbird guys!
[Re: Keeb]
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Pro Angler
Registered: 05/11/05
Posts: 916
Loc: Corsicana
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Eddie, I am having the same issue on a brand new 1197. I will be updating the software on it this week but my issue is just a little different. When I get into shallow water, less than 9 ft, the depth reading goes crazy and both the si screen and 2d screens freeze. The 2d screen gets broken lines all through it.
The transducer is mounted under the jack plate on my boat. Several people have looked at it and have seen nothing wrong with the installation. The GPS continues to work fine while the other two features are jacked up.
The unit has been on my boat for less than a week and the only setting changed thus far has been the Si freq from 455 to 800.
I will update once I get the software update completed. Keeb, Try adjusting your Surface Clutter (not to decrease it but to increase it). Get in shallow water and then when you are having the problem, adjust surface clutter until the problem corrects itself. That is what I would try. Also a note on the 800 KHZ: When I use the 800 kHz for SI and have the 83 kHz on (for the 2D), then I get/see interference from the 83 kHz on the 800 kHz SI. So when on 800 kHz, use the standard 200 kHz (for your 2D).
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#2705412 - 10/06/08 05:47 AM
Re: Question for you Hummingbird guys!
[Re: Texas Guide Fishing - Mark Parker]
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Extreme Angler
Registered: 07/25/07
Posts: 1549
Loc: Sachse, TX
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Thanks Mark. I will give it a try along with setting everything back to default before testing.
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#2705427 - 10/06/08 05:52 AM
Re: Question for you Hummingbird guys!
[Re: Keeb]
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Outdoorsman
Registered: 06/24/08
Posts: 72
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Mark is right on with his suggestions.
Let us know how your testing goes.
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