I had two LTA Helium rods break, left two messages with Kistler and never a response. Good customer service?

Granted, I bought them from an individual, Lake Fork Guide Jason Hoffman. They were new and in good condition. Both tips broke, one on a hookset. The most brittle rods I've ever seen in my life. So, perhaps they were not covered or they didn't want to help me out, but a simple call to tell me so would have went a long way. Can't really see myself buying another in the future.

Maybe I'll by a few Carrot Sticks!

on my way to cabela's in the morning to get 5 more of the stix...oooooooooh i cant wait !!!

Did you win the lottery???

nope...just replacing some crucials...just hope they have 5 lol...

I have a 1-7'3" MH & just got a 7'6"H.So far so good.

that was my first one !! good all around rod

^^^^^^Quit hookin' into logs and breakin' em!!!!!!!!

havent broke one yet

well went to cabela's and got the two 7'3 mh they had left...was needing those and some 7'6 h...ran into bulletbasser "shane" and he had two in his hands...i told him i already got what was left other than the spinning and crankin stix...he said naw i got two 7'6 from the back...man some people i swear lol...

TTF

updated original post

What is thier warranty policy?

So what does that mean? Its bad? I was thinking about giving a couple a try.

guess you didn't read the first half of THIS thread..

Matter of fact I did, and I went and re-read it since your last remark and I still don't see where anyone has mentioned thier warranty policy. Maybe you will be kind enough to quote it with your next reply.

Got an email back finally. Wow awesome warranty!

"Lifetime warranty over the counter warranty against material manufacturing defects."

"You can either return the broken rod back to the place of purchase for an immediate replacement, or if it is by mail warranty you need to cut the area containing the decal from the rod and send it along with a check for $30 to the warranty center to cover shipping and handling of the replacement rod"

And thank you kindad101. I think you might find this part interesting

War-ran-ty: a written guarantee given to the purchaser of a new appliance, automobile, or other item by the manufacturer or dealer, usually specifying that the manufacturer will make any repairs or replace defective parts free of charge for a stated period of time.

Who makes the carrot sticks?

I am looking into getting one of the carrot stix rods and was wondering what would yall suggest... I saw ppl talking about their cranking rods, I really need to buy a flipp'n stick so should I go orange for this or stick to falcon? they have a new line of rods out right?

You really can't go wrong with either. I've got some Falcon Caras and some Carrot Stix and I like both brands. I'm not sure which Falcon is their Flipp'n rod, but Carrot Stix has a 7'6' Heavy that seems like it would be good.

OUCH!

Painful, but true department....

TFP

I'm also in the market for a new flippin stick, which carrot stick would be best for flipping with 30lb braid?

I've narrowed it down to carrot stix or a falcon too, I haven't been entirely impressed with sensitivity of the couple falcons I own.

Crankbait is a reaction strike and flipp'n is more of a feel game. I would definately go with the flipp'n rod in a carrot stix. my .02

I was watching WFN(world fishing network--in HD!! ) and they now make a saltwater carrot.

They also now have a Carrot Stix fly fishing rod.