This question is mainly directed to Fly. I was bream fishing today at a local creek. I did the unthinkable and slipped down a concrete embankment with my five wt rod and reel. (yes my rear is sore) The brand new reel handle got marred up pretty good. Would I be able to get a replacement for it? It looks like all I need to do is unscrew it, and pop a new one in, then replace the flat head screw, and presto...almost brand new again. Can I get one, or will I have to special order one, or how would I go about getting a new one? It is the retrieve handle only. The rest of the reel is okay.

bump

Is Hobbs Creek a BassPro house brand? Several of the google results are BassPro links.

I've heard that Cabels's Prestige reels are Okumas. They must be - the parts drawings for my Prestige and SLV have the same numbers for the handle knob and screw.

Yes, it is a BPS reel. A guy at BPS talked me into it because of their warranty. I had thought of getting a cheap Ross reel instead. (it only has a 6wk or 6mo warranty though...cannot remember now) I have a Ross reel that was pretty cheap, and came prestrung...I love it. The BPS reel seems to be a good one, but time will tell on both!

Kelly

Did you find out about getting a replacement reel knob?

not yet, I am waiting to hear from Fly...he answered this morn but did not understand my question

DOH!...I was tired and read it poorly.
How's the fanny there Kel? Hope it's still in working order.
Did you gat a parts list when you bought your Hobbs Creek? There should be a warranty card somewhere. That warranty card should have a website or other addy or even an 800 number.
You should also have a break down diagram.
I'm not at work til Thursday (wifey doctors' stuff) but if you'll call me at (469) 221-2600 ext 4045 I should have some info handy. We can move forward from there. Sorry your bumper took a beating, kinda gives new meaning to "skidmarks" doesn't it

The butt is fine, just a little sore where I hit.
I forgot about that parts list in the box. I will look at it, thank you. Sorry your wife is still having a hard time. I will send more prayers for her, and you.
Kelly

It just says part number 27...handle knob. I already knew it was a handle knob. No number...800 or otherwise. No website. Nothing. No warranty card inside either. Just the part list, and my receipt are in the box. Weird how it has a list, but no number to order them.

Oh it also said Made to White River Fly Shops specifications in Korea. This is on the outside of the box...plus basspro.com I guess I will have to email BPS for help.

I just emailed BPS customer service dept...will see what they say.

BPS sent me a phone number to get another part. The part dept seems to be away a lot. After playing phone tag I finally got a hold of them and ordered my part, under warranty. I should have it in a a couple of weeks.

Well I got my new handle in this afternoon. BPS came through for me on the handle, and didn't charge me a dime. :-)

thats good to hear, can't beat that price either

I was very pleased yes, and you cannot beat the price...hehehe. I wonder if Ross would of sent me a free handle? Dunno... I love that reel and don't want to find out. These are cheap reels granted, but hey...I like 'em and that is what counts!