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#12925128 - 10/06/18 07:37 PM Helix Shutting Down
8upwithfishin' Offline
Pro Angler

Registered: 02/22/09
Posts: 851
Loc: McKinney, Tx.
Have a Helix Mega at console that shuts down sometimes while running above 45-50 mph. I'm using it to follow boat lanes. Wired directly to battery. Any ideas?

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#12925469 - 10/07/18 08:26 AM Re: Helix Shutting Down [Re: 8upwithfishin']
Wayne P. Offline
TFF Team Angler

Registered: 11/16/10
Posts: 4148
Loc: Charlottesville, Va
Check to see if the cable collector is firmly attached to the back of the unit.
_________________________
Humminbird Helix 12 CHIRP SI, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2, SOLIX 12 SI, 360, RC-1

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#12925484 - 10/07/18 08:37 AM Re: Helix Shutting Down [Re: 8upwithfishin']
8upwithfishin' Offline
Pro Angler

Registered: 02/22/09
Posts: 851
Loc: McKinney, Tx.
Thx Wayne. Could it still be loose after hearing it click twice for both sides?

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#12925505 - 10/07/18 09:03 AM Re: Helix Shutting Down [Re: 8upwithfishin']
Wayne P. Offline
TFF Team Angler

Registered: 11/16/10
Posts: 4148
Loc: Charlottesville, Va
Should not be but some still have that issue. Take the collector apart, check the way the cable is positioned, and re-assemble.
_________________________
Humminbird Helix 12 CHIRP SI, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2, SOLIX 12 SI, 360, RC-1

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#12925623 - 10/07/18 11:57 AM Re: Helix Shutting Down [Re: 8upwithfishin']
BAIT956 Offline
Angler

Registered: 02/27/03
Posts: 484
Loc: Lake Fork Tx.
Wayne is right as always. It's likely a power issue. If the connectors are not the problem, try hooking it up to a dedicated battery.
I had a H-bird which was doing strange things like this. After switching to an isolated battery, no more problems.

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#12925891 - 10/07/18 04:59 PM Re: Helix Shutting Down [Re: 8upwithfishin']
8upwithfishin' Offline
Pro Angler

Registered: 02/22/09
Posts: 851
Loc: McKinney, Tx.
Boat is in storage and can't check until next fishing trip. When you say isolated, just for that one unit or can I run my other Helix to it?

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#12926587 - 10/08/18 01:11 AM Re: Helix Shutting Down [Re: 8upwithfishin']
Bobby Milam Offline
TFF Team Angler

Registered: 07/13/14
Posts: 3594
Loc: Arlington
You should be able to run both on it. I'm sure by isolated he means isolated from the starter and other electronics to see if one of them is causing our issue.

Also check the wiring for it to make sure that you have the correct gauge and there are no problems there. Since it isn't caused by starting the motor but at high speeds I am guessing Wayne has the correct diagnosis for your problem.

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#12927315 - 10/08/18 04:16 PM Re: Helix Shutting Down [Re: 8upwithfishin']
8upwithfishin' Offline
Pro Angler

Registered: 02/22/09
Posts: 851
Loc: McKinney, Tx.
Ok, I will look into the cable collector. I had David at Shut Up & Fish install it. What gauge wire do I need?

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#12929915 - 10/10/18 06:11 PM Re: Helix Shutting Down [Re: 8upwithfishin']
Boomerbrewer Offline
Outdoorsman

Registered: 02/13/18
Posts: 30
If you recently updated to software version 1.840 and have ipilot link there is a issue with the unit shuting down. The fix is to downgrade to 1.64 change some settings and upgrade back to 1.84.

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#12931102 - 10/12/18 06:58 AM Re: Helix Shutting Down [Re: Bobby Milam]
BAIT956 Offline
Angler

Registered: 02/27/03
Posts: 484
Loc: Lake Fork Tx.
Yes. Bobby got it right. By using a dedicated battery you can determine if it is a battery problem or something else, like Wayne said. Probably the connectors. I have an older H-bird with this problem too.

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#12931708 - 10/12/18 06:04 PM Re: Helix Shutting Down [Re: 8upwithfishin']
8upwithfishin' Offline
Pro Angler

Registered: 02/22/09
Posts: 851
Loc: McKinney, Tx.
It's a Mega and a little over a year old. Too much rain to check tomorrow. Thx to all.

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