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Huk Fishing Issues #12740443 05/02/18 11:08 PM
Joined: Jan 2010
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Justin DuBose Offline OP
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I've sent their customer service multiple emails and called multiple times in the last 2 weeks. I can't get anyone to return my emails or my calls. Has anyone else had this issue?

Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Huk Fishing Issues [Re: Justin DuBose] #12740453 05/02/18 11:19 PM
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Chris_K Offline
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Ive only called them once about a year ago. They were awesome then..

Re: Huk Fishing Issues [Re: Justin DuBose] #12740484 05/02/18 11:47 PM
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Donald Harper Offline
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Cabala's sells HUk everything. Go to the service desk and complain about their lack of contact and they will hook you up with the right rep..


Each person you work with holds some promise to your future success.
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Re: Huk Fishing Issues [Re: Justin DuBose] #12740530 05/03/18 12:17 AM
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Rayzor Offline
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Heck, Academy sells HUK in limited quantity. They are on the corner of every major road in Houston. BPS sells a bunch. Talk to them.


Be safe,
Rayzor
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Re: Huk Fishing Issues [Re: Justin DuBose] #12740660 05/03/18 01:23 AM
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senko 10lb Offline
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They don't answer the phone. Emails take over a week. Will not buy anything online again only from local store.

Re: Huk Fishing Issues [Re: senko 10lb] #12740783 05/03/18 02:36 AM
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iFlip Offline
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I won't ever support them again. Got a shirt for Christmas, washed it once before wearing it and it came unraveled in several places. About a half dozen phone calls later they reluctantly agreed to replace it. Sent the shirt back and never heard back from them again.

Re: Huk Fishing Issues [Re: Justin DuBose] #12741133 05/03/18 01:29 PM
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redraider4life Offline
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Sorry you guys are having issues with HUK..I have not had any so I guess I'm at least lucky at buying fishing gear compared to actually catching fish!


Life can be best understood looking back, but it can only be lived looking forward !
Re: Huk Fishing Issues [Re: Justin DuBose] #12741339 05/03/18 02:53 PM
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Justin DuBose Offline OP
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You would think as much as they are growing in the fishing industry they would have a a little better customer service. I did pay over $600 for new rain gear and its not working.....

Re: Huk Fishing Issues [Re: Justin DuBose] #12741718 05/03/18 05:46 PM
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BThomas Offline
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not working ? What's not working ?

Re: Huk Fishing Issues [Re: BThomas] #12741885 05/03/18 07:24 PM
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Justin DuBose Offline OP
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Originally Posted By: BThomas
not working ? What's not working ?


The rain gear is leaking. I'm getting soaked when it rains!

Re: Huk Fishing Issues [Re: Justin DuBose] #12743437 05/04/18 07:45 PM
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THAPCO4 Offline
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Dealing with them right now. I have, umm had, a Kryptek Next Gen Rain Jacket that the velcro on the hood was wearing a hole in the shoulder. They asked me color and size and said ship it back and they would replace it. Shipped it back. They emailed me to say they did not have stock so I could get a refund or credit, what did I want? I told them I really wanted that jacket, but to contact me so we could discuss the issue. Haven't heard back from them. After asking around, it sounds like they grew the company based on good product and customer service but it is now over. By the way, Marolina Outdoor is the parent company for Huk.

Re: Huk Fishing Issues [Re: THAPCO4] #12743507 05/04/18 08:45 PM
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ChanceHuiet Offline
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Originally Posted By: THAPCO4
Dealing with them right now. I have, umm had, a Kryptek Next Gen Rain Jacket that the velcro on the hood was wearing a hole in the shoulder. They asked me color and size and said ship it back and they would replace it. Shipped it back. They emailed me to say they did not have stock so I could get a refund or credit, what did I want? I told them I really wanted that jacket, but to contact me so we could discuss the issue. Haven't heard back from them. After asking around, it sounds like they grew the company based on good product and customer service but it is now over. By the way, Marolina Outdoor is the parent company for Huk.


Wait so your out the jacket and money you paid for it and have not gotten a response or anything from them? That's pretty chicken skit if you know what I mean.


Originally Posted by lakeforkfisherman
I can backlash toilet paper.
Re: Huk Fishing Issues [Re: Justin DuBose] #12743690 05/04/18 11:48 PM
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Minner Bucket Offline
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Glad I never followed the fad and bought any of their over-priced garbage. Their prices are so ridiculous you wouldnt think you would have these quality issues, but people love buying for the name, not necessarily because its good.

Re: Huk Fishing Issues [Re: Justin DuBose] #12743704 05/04/18 11:54 PM
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the skipper Offline
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Now I'm glad I didn't get into their stuff. Got a couple shirts on sale. The t-shirts aren't bad but they're just t-shirts, the fishing shirt started fraying after wearing it one time under a hoodie all day.

Re: Huk Fishing Issues [Re: Justin DuBose] #12743706 05/04/18 11:54 PM
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the skipper Offline
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Also proves if you can come up with a catchy name and big price tag people will just have to have it

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