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#12740443 - 05/02/18 06:08 PM Huk Fishing Issues
Justin DuBose Online   content
Extreme Angler

Registered: 01/24/10
Posts: 1564
Loc: Justin, Texas
I've sent their customer service multiple emails and called multiple times in the last 2 weeks. I can't get anyone to return my emails or my calls. Has anyone else had this issue?
_________________________
www.jameswooddecatur.com
214-763-9565

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#12740453 - 05/02/18 06:19 PM Re: Huk Fishing Issues [Re: Justin DuBose]
Chris_K Offline
Extreme Angler

Registered: 01/14/15
Posts: 1398
Loc: TX
I’ve only called them once about a year ago. They were awesome then..

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#12740484 - 05/02/18 06:47 PM Re: Huk Fishing Issues [Re: Justin DuBose]
Donald Harper Online   happy
TFF Guru

Registered: 01/25/08
Posts: 14931
Loc: Justin, TX.
Cabala's sells HUk everything. Go to the service desk and complain about their lack of contact and they will hook you up with the right rep..
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#12740530 - 05/02/18 07:17 PM Re: Huk Fishing Issues [Re: Justin DuBose]
Rayzor Offline
TFF Celebrity

Registered: 05/13/08
Posts: 5292
Loc: Magnolia, Texas
Heck, Academy sells HUK in limited quantity. They are on the corner of every major road in Houston. BPS sells a bunch. Talk to them.
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Be safe,
Rayzor

2001 Triton Tx-21/225 Mercury EFI

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#12740660 - 05/02/18 08:23 PM Re: Huk Fishing Issues [Re: Justin DuBose]
senko 10lb Offline
Extreme Angler

Registered: 03/28/11
Posts: 2130
Loc: Seagoville / Lake Fork
They don't answer the phone. Emails take over a week. Will not buy anything online again only from local store.

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#12740783 - 05/02/18 09:36 PM Re: Huk Fishing Issues [Re: senko 10lb]
iFlip Offline
Green Horn

Registered: 09/15/07
Posts: 17
Loc: Lakehills, TX
I won't ever support them again. Got a shirt for Christmas, washed it once before wearing it and it came unraveled in several places. About a half dozen phone calls later they reluctantly agreed to replace it. Sent the shirt back and never heard back from them again.

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#12741133 - 05/03/18 08:29 AM Re: Huk Fishing Issues [Re: Justin DuBose]
redraider4life Offline
Extreme Angler

Registered: 05/25/08
Posts: 1310
Loc: Grapevine, Texas
Sorry you guys are having issues with HUK..I have not had any so I guess I'm at least lucky at buying fishing gear compared to actually catching fish!
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Life can be best understood looking back, but it can only be lived looking forward !

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#12741339 - 05/03/18 09:53 AM Re: Huk Fishing Issues [Re: Justin DuBose]
Justin DuBose Online   content
Extreme Angler

Registered: 01/24/10
Posts: 1564
Loc: Justin, Texas
You would think as much as they are growing in the fishing industry they would have a a little better customer service. I did pay over $600 for new rain gear and its not working.....
_________________________
www.jameswooddecatur.com
214-763-9565

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#12741718 - 05/03/18 12:46 PM Re: Huk Fishing Issues [Re: Justin DuBose]
BThomas Offline
TFF Celebrity

Registered: 02/15/09
Posts: 8017
Loc: Rockwall,Tx
not working ? What's not working ?

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#12741885 - 05/03/18 02:24 PM Re: Huk Fishing Issues [Re: BThomas]
Justin DuBose Online   content
Extreme Angler

Registered: 01/24/10
Posts: 1564
Loc: Justin, Texas
Originally Posted By: BThomas
not working ? What's not working ?


The rain gear is leaking. I'm getting soaked when it rains!
_________________________
www.jameswooddecatur.com
214-763-9565

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#12743437 - 05/04/18 02:45 PM Re: Huk Fishing Issues [Re: Justin DuBose]
THAPCO4 Offline
Outdoorsman

Registered: 06/16/14
Posts: 50
Dealing with them right now. I have, umm had, a Kryptek Next Gen Rain Jacket that the velcro on the hood was wearing a hole in the shoulder. They asked me color and size and said ship it back and they would replace it. Shipped it back. They emailed me to say they did not have stock so I could get a refund or credit, what did I want? I told them I really wanted that jacket, but to contact me so we could discuss the issue. Haven't heard back from them. After asking around, it sounds like they grew the company based on good product and customer service but it is now over. By the way, Marolina Outdoor is the parent company for Huk.

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#12743507 - 05/04/18 03:45 PM Re: Huk Fishing Issues [Re: THAPCO4]
ChanceHuiet Online   happy
TFF Celebrity

Registered: 01/25/05
Posts: 5596
Loc: Liberty
Originally Posted By: THAPCO4
Dealing with them right now. I have, umm had, a Kryptek Next Gen Rain Jacket that the velcro on the hood was wearing a hole in the shoulder. They asked me color and size and said ship it back and they would replace it. Shipped it back. They emailed me to say they did not have stock so I could get a refund or credit, what did I want? I told them I really wanted that jacket, but to contact me so we could discuss the issue. Haven't heard back from them. After asking around, it sounds like they grew the company based on good product and customer service but it is now over. By the way, Marolina Outdoor is the parent company for Huk.


Wait so your out the jacket and money you paid for it and have not gotten a response or anything from them? That's pretty chicken skit if you know what I mean.
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#12743690 - 05/04/18 06:48 PM Re: Huk Fishing Issues [Re: Justin DuBose]
Minner Bucket Online   content
Extreme Angler

Registered: 09/13/11
Posts: 1294
Loc: San Antonio
Glad I never followed the fad and bought any of their over-priced garbage. Their prices are so ridiculous you wouldn’t think you would have these quality issues, but people love buying for the name, not necessarily because it’s good.

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#12743704 - 05/04/18 06:54 PM Re: Huk Fishing Issues [Re: Justin DuBose]
the skipper Online   content
TFF Team Angler

Registered: 07/04/11
Posts: 4277
Loc: nederland, TX
Now I'm glad I didn't get into their stuff. Got a couple shirts on sale. The t-shirts aren't bad but they're just t-shirts, the fishing shirt started fraying after wearing it one time under a hoodie all day.

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#12743706 - 05/04/18 06:54 PM Re: Huk Fishing Issues [Re: Justin DuBose]
the skipper Online   content
TFF Team Angler

Registered: 07/04/11
Posts: 4277
Loc: nederland, TX
Also proves if you can come up with a catchy name and big price tag people will just have to have it

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