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#12513449 - 11/22/17 08:58 PM XI5 Pinpoint Not Anchoring
PurpleFrogger Offline
Outdoorsman

Registered: 05/18/13
Posts: 54
Let me say Happy Thanksgiving first! I am thankful for fishing!

I got my Motorguide Xi5 back from the shop 10 week’s ago and it was fine. I have been distracted for 10 weeeks and not used it. I used it yesterday and today and it won’t anchor. It will kind of run a steady course lock, but when anchored, it does not respond even though it chirps.

I have calibrated doing the M111 drill and counter lock wise circles. I also did the M112. I put a new battery in thinking it was a power issue as it wore down quicker than normal, but that didn’t do it.

Any ideas? Is it a short maybe?

Thanks!
mark

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#12513539 - 11/22/17 10:10 PM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
Bobby Milam Offline
TFF Team Angler

Registered: 07/13/14
Posts: 3180
Loc: Arlington
Last one that I heard of having a similar problem, it was needing a software update. It had been updated at the repair facility but needed it redone. The motor guide refused to send him what he needed to do an update as they said it wasn't the issue. After getting the update again, it was fixed.

I believe his situation was like yours if memory serves me right. Do a search as it was within the last couple of months

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#12513585 - 11/22/17 11:31 PM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
Travis@BorisMarine Offline
Extreme Angler

Registered: 04/07/12
Posts: 1210
Loc: Lake Worth
Update!!!!
_________________________
Semper Fidelis
Boris Marine Electronics
5301 Azle Ave, Fort Worth, TX 76114.
(817) 624-3932
Tuesday thru Friday
10-6

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#12513738 - 11/23/17 08:38 AM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
scottsoutdoorworld Online   content
Pro Angler

Registered: 01/04/09
Posts: 519
Loc: new summerfield tx


Edited by scottsoutdoorworld (11/23/17 08:38 AM)
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https://www.facebook.com/scottoutdoorworld

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#12514050 - 11/23/17 01:51 PM Re: XI5 Pinpoint Not Anchoring [Re: scottsoutdoorworld]
PurpleFrogger Offline
Outdoorsman

Registered: 05/18/13
Posts: 54
Ahhhhh!

THANKS Bobby, Travis, and Scott!! Now that makes sense! I knew it worked before this week.

NOW THE BIG QUESTION - anyway to get that update around Tarrant County to run it for the rest of this vacation week?

Why do these companies run updates like this without notifying customers/ owners? Trying to sell new units? Glad there was no $ on the line like a tournament or guided trip.

Double thanks to Travis and Boris Marine who did such good work on it this summer.!!

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#12514493 - 11/23/17 10:46 PM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
Travis@BorisMarine Offline
Extreme Angler

Registered: 04/07/12
Posts: 1210
Loc: Lake Worth
Haha no problem buddy!! We're closed until Tuesday but we can update it. Give us a call Tuesday and we're set it up
_________________________
Semper Fidelis
Boris Marine Electronics
5301 Azle Ave, Fort Worth, TX 76114.
(817) 624-3932
Tuesday thru Friday
10-6

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#12514562 - 11/24/17 06:07 AM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
PurpleFrogger Offline
Outdoorsman

Registered: 05/18/13
Posts: 54
Thanks Travis! Call ya next week!! Maybe the wind will cooperate today and tomorrow.

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#12515303 - 11/24/17 09:02 PM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
Chuck72 Offline
Outdoorsman

Registered: 02/02/16
Posts: 176
Loc: Robert Lee, Tx
Mine quit anchoring and a shop changed out the gps module. After I got it back it would still not anchor and would only somewhat track. Turns out they put the gps module in upside down. Flipped it over and it worked fine.
_________________________
-----------—----------------------------------------
2005 Charger 496TF 300 Yamaha HPDI.

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#12517075 - 11/26/17 05:43 PM Re: XI5 Pinpoint Not Anchoring [Re: Chuck72]
PurpleFrogger Offline
Outdoorsman

Registered: 05/18/13
Posts: 54
Thanks Chuck. Was that the update others speak, or did they totally replace the gps portion of your unit?

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#12517099 - 11/26/17 06:03 PM Re: XI5 Pinpoint Not Anchoring [Re: scottsoutdoorworld]
PurpleFrogger Offline
Outdoorsman

Registered: 05/18/13
Posts: 54
So Traivs and Scott, does this update apply even to units NOT hooked up to a depth finder? I don't believe mine is hooked up to the depth finder as the NMEA cable does not appear to be attached.

Thanks.

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#12517102 - 11/26/17 06:06 PM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
RJF1423 Offline
TFF Team Angler

Registered: 11/15/10
Posts: 4350
This doesn’t seem to make much sense. So why would you need to update it? What about for those people who don’t live near a marine shop? Does it need to be sent in?
_________________________
Ephesians 4:31-32

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#12517111 - 11/26/17 06:11 PM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
RJF1423 Offline
TFF Team Angler

Registered: 11/15/10
Posts: 4350
I guess what I’m really wondering, is this an update because of an issue or will all units need an update?
_________________________
Ephesians 4:31-32

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#12517197 - 11/26/17 07:06 PM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
Bobby Milam Offline
TFF Team Angler

Registered: 07/13/14
Posts: 3180
Loc: Arlington
It appears to be an error from what I understand, where it needs the software updated. I believe that they will send you what you need to do the update if you can convince them that is the issue. Just keep it in the back of your head so if you ever start having issues, it might just be a software problem.

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#12517438 - 11/26/17 10:04 PM Re: XI5 Pinpoint Not Anchoring [Re: PurpleFrogger]
Txmedic033 Offline
TFF Team Angler

Registered: 08/13/13
Posts: 4330
Loc: Longview, Tx
Have you called MG? They were extremely helpful for me and I had tons of issues with my Xi5 at first.

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