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#12513045 - 11/22/17 02:43 PM Has anyone else had issues with Bass Mafia boxes?
Txmedic033 Offline
TFF Team Angler

Registered: 08/13/13
Posts: 4531
Loc: Longview, Tx




This box was in a storage compartment with another Bass Mafia box and quite a few much cheaper boxes. I have never busted another box while it was in the storage compartment and wonder if maybe the larger box is just weaker than the rest of the lineup. I've attempted to contact Bass Mafia without any reply in the last week.

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#12513048 - 11/22/17 02:45 PM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
bigbass94 Offline
TFF Team Angler

Registered: 05/27/12
Posts: 4295
Loc: San Antonio, Texas
That should NOT happen. I have nothing but Bass Mafia boxes, including the one pictured, and I've had zero problems with any of them. I'm sure Bass Mafia will take care of it.
_________________________
"If people concentrated on the really important things in life, there'd be a shortage of fishing poles." - Doug Larson

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#12513113 - 11/22/17 04:06 PM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
SteezMacQueen Offline
TFF Celebrity

Registered: 11/02/14
Posts: 5300
Loc: Red Oak, Galveston, and Pagosa...
They are all plastic.....and all will break eventually. For that reason, I use the cheaper-by-the-dozen Plano 3700's. I just replace them annually or sooner.
_________________________
Eat. Sleep. Fish.

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#12513234 - 11/22/17 06:06 PM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
lamoon78 Offline
TFF Team Angler

Registered: 05/05/10
Posts: 4450
Loc: Livingston Tx
Yep Plano for me.

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#12513293 - 11/22/17 06:50 PM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
Ken A. Offline
TFF Celebrity

Registered: 10/02/06
Posts: 9333
Loc: Trophy Club, TX
Good Grief! I have Plano boxes in my boat that are from 1990 that are still in good shape.

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#12513349 - 11/22/17 07:50 PM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
Bigguy1 Offline
Outdoorsman

Registered: 12/27/16
Posts: 37
Loc: Soon to be Lake Conroe
For the most part their boxes are the best in the industry of being strong. I would definitely give them a call if you just emailed them just in case it went to their spam.

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#12513616 - 11/23/17 05:07 AM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
Cast Offline
TFF Celebrity

Registered: 07/31/12
Posts: 8070
Loc: North Texas - God's Country
I have only their boxes and no complaints. There is a guy on here that is associated with them, he took care of me when I had a cosmetic issue awhile back.
_________________________
Cast



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#12513703 - 11/23/17 07:58 AM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
Gilbert M. Offline
Pro Angler

Registered: 09/16/06
Posts: 947
Loc: Midlothian, TX
Yup, good customer service, had a latch break. Sent them email with photo and got a new one in the mail.
_________________________
Gilbert

GTB Outdoors LLC (veteran owned)
www.gtboutdoors.com
gmillerfishing@me.com

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#12513724 - 11/23/17 08:23 AM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
1bassdaddy Offline
Outdoorsman

Registered: 10/13/17
Posts: 94
I broke a Plano box once...but the other 37 of em are doing just fine grin

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#12513855 - 11/23/17 09:51 AM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
Txmedic033 Offline
TFF Team Angler

Registered: 08/13/13
Posts: 4531
Loc: Longview, Tx
I don't know if I've ever broken a Plano box. I bought a few Bass Mafia boxes when they were on sale. I used the "Contact" form, emailed explanation with pics, called, and sent another email with pics to a different address I was given. Still haven't heard back. Maybe they took the week off and most of last week too....

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#12513873 - 11/23/17 10:01 AM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
dlwfish Online   content
Angler

Registered: 09/21/05
Posts: 285
Loc: North TX
Looks like it fell out the back of a truck...

I’m sure they’ll take care of it.

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#12514135 - 11/23/17 04:37 PM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
Bass-N-Buck Master Offline
Extreme Angler

Registered: 02/16/13
Posts: 2396
Loc: Fort Worth, Texas
Plano #1 in plastic boxes since the 1900's

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#12525868 - 12/03/17 09:55 PM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
Txmedic033 Offline
TFF Team Angler

Registered: 08/13/13
Posts: 4531
Loc: Longview, Tx
Multiple calls and emails and I have yet to get a response. When someone answers the phone, they just tell me to send another email. Pretty poor customer support for the most expensive bait boxes on the market.

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#12526188 - 12/04/17 09:33 AM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
bigbass94 Offline
TFF Team Angler

Registered: 05/27/12
Posts: 4295
Loc: San Antonio, Texas
Originally Posted By: Txmedic033
Multiple calls and emails and I have yet to get a response. When someone answers the phone, they just tell me to send another email. Pretty poor customer support for the most expensive bait boxes on the market.


That's a shame because I'm a big fan of their products.
_________________________
"If people concentrated on the really important things in life, there'd be a shortage of fishing poles." - Doug Larson

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#12526320 - 12/04/17 10:58 AM Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033]
bbassfishes Offline
Pro Angler

Registered: 09/30/12
Posts: 592
Loc: Granbury, TX
I've had this same issue. Broken latch. Said I would gladly pay for a new one in the initial contact email, but never a response. Called twice to no answer. Just left voicemails and no call backs. It's a shame to lose a customer over something so small. They make some great product.
_________________________
Youtube Channel:
https://www.youtube.com/channel/UCuYpZA2hNTEObCBAgcqCE2A

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