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Dec 30th, 2023
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 Re: Grande Bass Customer Service
[Re: Kay Dyson]
#12460924
10/10/17 08:27 PM
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Joined: Jun 2012
Posts: 20,703
Douglas J
OP
TFF Guru
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OP
TFF Guru
Joined: Jun 2012
Posts: 20,703 |
Think of it like this. They don't have a huge inventory. They make their orders as they come in. They are about 2 to 3 weeks out on your order. This place is not Tackle Warehouse, they make a great bait. If you don't like it, go buy something else. I know for all of you millennial's out there, who have had that Amazon pleasure of getting something the next day, that this is just hard to swallow. No, I am not an employee, but I do buy in bulk in the 100's when I do buy, as I have learned the hard way. Great product, so get in line and wait. LOL LOL.... Exactly. As David said, if ya don't like it,buy something else, just that simple, have a great day y'all  Since I was born in the late 60's so I don't think I'm a "millennial  . If you do not have it in stock, do not list it in stock. If they were honest and said my order had to be custom poured, I could live with that, but they don't they list items in stock. It's all good, 3 emails and a Paypal inquiry later and they emailed me today and said they were shipping it, LOL And the only reason I ordered direct is they were out of what I wanted at Tackle Warehouse and my order was 15 bags of bait so that is somewhat a "bulk" order.
#MFGA
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Re: Grande Bass Customer Service
[Re: Kay Dyson]
#12460929
10/10/17 08:29 PM
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Joined: Jul 2005
Posts: 3,109
Ted Martin
TFF Team Angler
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TFF Team Angler
Joined: Jul 2005
Posts: 3,109 |
if ya don't like it,buy something else, just that simple, have a great day y'all can't argue with that.
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12460942
10/10/17 08:34 PM
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Joined: Apr 2005
Posts: 16,200
Kay Dyson
HOT Mess!!!
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HOT Mess!!!
Joined: Apr 2005
Posts: 16,200 |
Doug I feel ya bud, I usually get baits by the pound from Grande, like minners at Fork... It gives me time in between orders, I know everyone isn't able to do that, so, I understand your predicament...
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Re: Grande Bass Customer Service
[Re: Kay Dyson]
#12460945
10/10/17 08:36 PM
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Joined: Jun 2012
Posts: 20,703
Douglas J
OP
TFF Guru
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OP
TFF Guru
Joined: Jun 2012
Posts: 20,703 |
Doug I feel ya bud, I usually get baits by the pound from Grande, like minners at Fork... It gives me time in between orders, I know everyone isn't able to do that, so, I understand your predicament... I had no idea they sell them like that or I would buy them in pounds, and I think I might be able to afford to buy in bulk LOL
#MFGA
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12460956
10/10/17 08:41 PM
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Joined: Apr 2005
Posts: 16,200
Kay Dyson
HOT Mess!!!
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HOT Mess!!!
Joined: Apr 2005
Posts: 16,200 |
Jerry gives me a special deal, being so called, and I hate this term, Pro Staff... LOL duhhh im not a pro by any means.. Promotional, yes..
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12460961
10/10/17 08:43 PM
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Joined: May 2007
Posts: 40,362
WAWI
TFF Guru
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TFF Guru
Joined: May 2007
Posts: 40,362 |
Nothing like a Grande bass thread lol. The best one ever was the one where the guy was mad about some of the legs on the creature baits being bent.
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12460979
10/10/17 08:53 PM
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Joined: Jul 2004
Posts: 21,105
buda13
TFF Guru
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TFF Guru
Joined: Jul 2004
Posts: 21,105 |
How do you fish a rattlesnake? 
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Re: Grande Bass Customer Service
[Re: buda13]
#12460987
10/10/17 08:58 PM
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Joined: May 2014
Posts: 7,737
GIG'EM AGGIES
TFF Celebrity
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TFF Celebrity
Joined: May 2014
Posts: 7,737 |
How do you fish a rattlesnake? I use a 6'10 MH rod, 15lb Flouro, 3/0 hook and 1/4 oz. bullet sinker. Fish it on the bottom with short twitches.
Last edited by GIG'EM AGGIES; 10/10/17 08:59 PM.
I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed.
Conscience never acquits, it either accuses or excuses.
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Re: Grande Bass Customer Service
[Re: buda13]
#12461025
10/10/17 09:18 PM
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Joined: May 2003
Posts: 16,291
Chris B
TFF Guru
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TFF Guru
Joined: May 2003
Posts: 16,291 |
How do you fish a rattlesnake? Is that a Lake Fork ring fry?
![[Linked Image]](https://texasfishingforum.com/forums/pics/usergals/2017/07/full-3769-170037-image.png) I hate photobucket.
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12461198
10/10/17 11:40 PM
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Joined: Jul 2006
Posts: 6,046
Fast Lane
TFF Celebrity
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TFF Celebrity
Joined: Jul 2006
Posts: 6,046 |
I mentioned something about their customer service on here a couple of years ago and you guys all took up for them. I even got booted off for posting it. My how times have changed...............
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Re: Grande Bass Customer Service
[Re: David Welcher]
#12461215
10/10/17 11:59 PM
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Joined: Apr 2017
Posts: 416
H2ODawg67
Angler
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Angler
Joined: Apr 2017
Posts: 416 |
One more thing, if they make a mistake, they always will make it up to you. They one time shipped me the wrong order. I emailed them back, they shipped me the corrected order and told me to keep the wrong order. It was almost a $200 mistake on their part. Doug, maybe Welcher has your order
Formerly H2ODawg
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12461227
10/11/17 12:09 AM
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Joined: May 2012
Posts: 565
DuctsZX250
Pro Angler
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Pro Angler
Joined: May 2012
Posts: 565 |
A great product will only take poor customer service so far and great customer service will not take a poor product very far.
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12461241
10/11/17 12:22 AM
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Joined: Feb 2003
Posts: 55,364
SkeeterRonnie
Super Freak
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Super Freak
Joined: Feb 2003
Posts: 55,364 |
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12461258
10/11/17 12:30 AM
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Joined: Jan 2017
Posts: 1,166
Shallow Waters
Extreme Angler
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Extreme Angler
Joined: Jan 2017
Posts: 1,166 |
I wonder if the people saying "if you don't like the service buy another product" are the same that come on here and complain about there experience with other people on the lake. Terrible customer service is just as bad as flat out rude and inconsiderate people on the water. It doesn't take a second to respond to an email from a customer.
Last edited by Shallow Waters; 10/11/17 12:49 AM.
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Re: Grande Bass Customer Service
[Re: Douglas J]
#12461342
10/11/17 01:18 AM
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Joined: Jan 2004
Posts: 16,859
ezbassin
TFF Guru
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TFF Guru
Joined: Jan 2004
Posts: 16,859 |
1 LFT
2 Grande Bass
3 Hags
I have ordered from them in the past and the order wasn't totally what I ordered, but my most recent order two weeks ago was correct and got here quicker than I expected. I use a lot of their baits.
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