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MotorGuide Customer Service #12386763 08/15/17 03:27 PM
Joined: Sep 2009
Posts: 1,112
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daddystog Offline OP
Extreme Angler
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Joined: Sep 2009
Posts: 1,112
Been having problems with my Xi5 remote, it would just stop working I would open it up reinstall batteries and it would start back working, sometimes I could just bump it in my palm and it would work
Well this time it quit while I was fishing off a steep rocky bank and by the time I got on the outboard got it started and in reverse the wind had pushed me into the bank , damaged the Xi5 foot, prop and mounting bracket and the prop on my outboard trying to get out of there
Now MotorGuide Customer Service says there probably not going to even Fix the Xi5

Re: MotorGuide Customer Service [Re: daddystog] #12386822 08/15/17 04:07 PM
Joined: Mar 2010
Posts: 25,663
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Use your boat insurance and have all fixed.


Okie by birth, Texan by choice.
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Re: MotorGuide Customer Service [Re: daddystog] #12387417 08/15/17 11:39 PM
Joined: Feb 2010
Posts: 12,096
shut-up-and-fish Offline
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Make another call to motorguide and try reaching another rep.


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We have you covered here @ shut-up-and-fish for all of your Humminbird, Lowrance,
Garmin, Minn Kota & Motorguide needs plus much more - Call Now 972 822 9285
Re: MotorGuide Customer Service [Re: shut-up-and-fish] #12388404 08/16/17 06:09 PM
Joined: Sep 2009
Posts: 1,112
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daddystog Offline OP
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Joined: Sep 2009
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Hi David,
it's the one I bought from you, if you have any contacts at MotorGuide or Tips on how to get this resolved I would appreciate any help. I just want them to make good on the Trolling Motor, It's bad enough that it damaged my boat, stainless steel prop and skeg but to be paid $2000 for a Trolling Motor you can't depend on mad

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