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#12386763 - 08/15/17 10:27 AM MotorGuide Customer Service
daddystog Offline
Extreme Angler

Registered: 09/27/09
Posts: 1010
Loc: Cisco,Tx
Been having problems with my Xi5 remote, it would just stop working I would open it up reinstall batteries and it would start back working, sometimes I could just bump it in my palm and it would work
Well this time it quit while I was fishing off a steep rocky bank and by the time I got on the outboard got it started and in reverse the wind had pushed me into the bank , damaged the Xi5 foot, prop and mounting bracket and the prop on my outboard trying to get out of there
Now MotorGuide Customer Service says there probably not going to even Fix the Xi5

#12386822 - 08/15/17 11:07 AM Re: MotorGuide Customer Service [Re: daddystog]
T Bird Offline
TFF Celebrity

Registered: 03/07/10
Posts: 5434
Loc: Temple, Texas USA
Use your boat insurance and have all fixed.

#12387417 - 08/15/17 06:39 PM Re: MotorGuide Customer Service [Re: daddystog]
shut-up-and-fish Offline
TFF Guru

Registered: 02/08/10
Posts: 10002
Loc: Lewisville Tx.

Make another call to motorguide and try reaching another rep.
It's all coming together and we have you covered @ Shut-Up-And-Fish LLC
From *Sales *Installation Services *On the Water Education & Instructional Trips
we are your One-Stop-Shop for all Humminbird MinnKota & Motorguide needs & more
972 822 9285

#12388404 - 08/16/17 01:09 PM Re: MotorGuide Customer Service [Re: shut-up-and-fish]
daddystog Offline
Extreme Angler

Registered: 09/27/09
Posts: 1010
Loc: Cisco,Tx
Hi David,
it's the one I bought from you, if you have any contacts at MotorGuide or Tips on how to get this resolved I would appreciate any help. I just want them to make good on the Trolling Motor, It's bad enough that it damaged my boat, stainless steel prop and skeg but to be paid $2000 for a Trolling Motor you can't depend on mad


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