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#12312610 - 06/26/17 07:43 PM Dual Pro Professional Series battery chargers
McKinneyMike Offline
Angler

Registered: 06/01/16
Posts: 345
Loc: McKinney, Texas
I am interested in the Dual Pro 3-bank Pro Series charger for my boat, but cannot locate any stated warranty term for these units listed on their website. I must be overlooking it, but just wondering if anyone knows what their policy is for sure and a link to it would be nice. TIA.

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#12312635 - 06/26/17 07:55 PM Re: Dual Pro Professional Series battery chargers [Re: McKinneyMike]
Bob Landry Offline
Extreme Angler

Registered: 08/10/11
Posts: 2661
Loc: Austin, Tx
Have you tried calling them?
_________________________
2015 Seaark 1872 MV CC Etec-90
Two Helix 12 CHIRP SI's, , MinnKota Riptide ST80/i-pilot Link, Bob's Hydraulic
2018 Robalo R180 CC, Yamaha 115

Bitter Gun Owner
Bitter Clinger
Armed Infidel

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#12312811 - 06/26/17 09:27 PM Re: Dual Pro Professional Series battery chargers [Re: Bob Landry]
McKinneyMike Offline
Angler

Registered: 06/01/16
Posts: 345
Loc: McKinney, Texas
Not yet. I was more than a little concerned that it was not clearly stated on their website or on product brochures. Minn Kota clearly states their warranty and policies. Just strange that it was not front and center.

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#12312850 - 06/26/17 09:51 PM Re: Dual Pro Professional Series battery chargers [Re: McKinneyMike]
fuzzion Offline
Angler

Registered: 05/04/15
Posts: 326
Loc: Texas

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#12313053 - 06/27/17 07:20 AM Re: Dual Pro Professional Series battery chargers [Re: fuzzion]
McKinneyMike Offline
Angler

Registered: 06/01/16
Posts: 345
Loc: McKinney, Texas
Originally Posted By: fuzzion


Thank you sir! Much appreciated.

I just received the following from PCS about product warranties:

"LIMITED WARRANTY

Pro Charging Systems, LLC (PCS) makes this Limited Warranty only to the original retail purchaser.

PCS warrants this battery charger for three years (unless the charger is used outside of the USA or the
charger has a part number with the RM designation) from the date of retail purchase against defective
materials and/or workmanship. *-RM suffix refers to “Restricted Markets” such as Rental applications and
Heavy Industrial applications. These chargers, along with any chargers used outside of the USA, will
have a warranty period of 18 months from the date of retail purchase against defective materials and/or
workmanship. CR refers to “Certified Reconditioned” and designates a 1 year warranty.

If such defects should occur, this unit will either be repaired or replaced at the discretion of the
manufacturer. It is the responsibility of the original purchaser to return the charger along with proof of
purchase, transportation, and/or any mailing or handling charges prepaid to the manufacturer or its
authorized representative. Chargers that are purchased more than two years beyond the date of
production will automatically have a warranty start date that will be the two year anniversary of the
production date.

This limited warranty is void if the product is misused, improperly maintained, handled carelessly or
incorrectly operated. Additionally, this warranty is void if the charger is disassembled, the charger’s
charge cables are cut, the power cord is cut off, the charger is altered without authorization from PCS, the
serial number is removed, or repair is attempted by anyone other than an authorized representative. PCS
makes no other warranty other than this limited warranty and expressly excludes any implied warranty,
including warranty for any incidental or consequential damages. This is the only expressed limited three
year warranty authorized by PCS and does not authorize anyone to assume or make any other obligation
towards the product other than this three year Limited Warranty. Some states do not allow limitation of
incidental or consequential damages.

This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. Please call Pro Charging Systems, LLC for full warranty information and/or service please call
(800.742.2740).

Below are some of our other options in chargers and battery accessories. Call our technical support
group for more detailed information or visit our web site www.dualpro.com.
"


Edited by McKinneyMike (06/27/17 07:52 AM)

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