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Ultrex Problems ? (anyone have one) #12204474 04/18/17 12:43 PM
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Costa Plente Offline OP
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I was going to buy an Ultrex for my boat last week and was told by a real reliable source that there are problems with them and that they have to be sent back to the factory for service when they have something break. I was told that none of the service centers are allowed to work on them. Has anyone had this happen and if so what is the turn around time. Haven't heard too many bad things about the Ultrex until I heard this. Lets hear from all those Ultrex owners.

Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204497 04/18/17 12:51 PM
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I have one but have only used it twice. Worked flawlessly both times. Might be the greatest accessory I have and the only functions I've used are spot lock and the other one where you can get your boat pointed in the direction you want to go and it will hold that direction on continuous.

Last edited by B. Dill; 04/18/17 12:54 PM.
Re: Ultrex Problems ? (anyone have one) [Re: TallBaldCypress] #12204518 04/18/17 01:00 PM
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Originally Posted By: B. Dill
I have one but have only used it twice. Worked flawlessly both times. Might be the greatest accessory I have and the only functions I've used are spot lock and the other one where you can get your boat pointed in the direction you want to go and it will hold that direction on continuous.


Same here. I have about 15-16 hours on mine. It's been perfect. It did, however, lose spot lock once yesterday during the heaviest downpour. But, I walked back to the front and tapped the anchor button and it held again.

It's by FAR the best thing about my boat now. Makes fishing in crazy wind easy. The spot lock holds the boat in around a two foot diameter. Crazy accurate. ...and easy on the batteries.


Eat. Sleep. Fish.
Re: Ultrex Problems ? (anyone have one) [Re: SteezMacQueen] #12204528 04/18/17 01:03 PM
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No issues with mine, had it since January, probably fished about 15 trips with it, what an awesome addition to a boat.


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Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204544 04/18/17 01:10 PM
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No issues yet, like others can't imagine fishing in the wind without it now. I can spend more time fishing and less time fighting to hold position.

I have heard that if you have an issue it has to go back to the factory, that's common for new products. Not sure how long that will be required before the repair shops can start working on them.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204545 04/18/17 01:11 PM
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ezbassin Online Content
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I have one and it is awesome. I also have had spot lock turn off a couple of times one day. Not sure exactly why unless the prop hit a stump and it turned off. I was in a timbered area at the time.

Last edited by ezbassin; 04/18/17 01:12 PM.
Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204571 04/18/17 01:22 PM
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Greatest invention ever! We were pulling fish out of the bushes and wouldn't have been able to position the boat (and control it) the same way with any other motor.

Absolutely love it!


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Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204639 04/18/17 01:57 PM
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Jersey Dan Offline
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I have had mine since January and it's probably the most worn out Ultrex on the planet. I would bet on that. Actually need to send it back to Minn Kota to get serviced. Gas Cylinder and lift no longer work. Other than that zero problems, with the exception of severing the US2 sonar cable in the bracket when deploying.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204644 04/18/17 02:03 PM
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I have used mine three or so times and have had couple issues. Spot lock kept turning off and the remote would not communicate with the motor, foot pedal worked fine. Talked with minnkota and verified after downloading the ipilot app that the remote was the culprit. Sent me a new remote and everything seems to be working fine. Not sure what is up with the spot lock issue though, minnkota didn't seem to have any good info to provide either.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204681 04/18/17 02:22 PM
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Don't trust the original remote battery,the one that was sent lasted 3-4 outings for me. Did the same issues you said dav. Swapped in a new battery and been working great. Knock on wood,no the remote never showed low battery.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204709 04/18/17 02:33 PM
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I think minnkota is wanting them back so they can catch any problems that might arise. Turnaround times I've seen have been all different. Some guys get a new one sent and then return theirs and some said 2 or 3 weeks

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204715 04/18/17 02:35 PM
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I have owned one for about 3 months and will be getting my 3rd one from the factory. The first issue was the power stearing went out. Correct, no one can work on them. It was sent back to factory and a new one was sent out. Took about two weeks. Second one had a short in it and only worked about 50% of the time. Sent back to factory and now it has been 2 weeks waiting on new one. I use my rig at least 3 days a week. I really hope I get a good unit this time because when they work there is nothing lke it.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204864 04/18/17 03:42 PM
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I've had zero issues with mine. Such a fantastic product!


"If people concentrated on the really important things in life, there'd be a shortage of fishing poles." - Doug Larson
Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12204948 04/18/17 04:23 PM
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Let me say I would not trade mine for anything...but I have had a few issues. Within the first month I had to replace the armature but luckily Sartin Marine had a spare one in stock. The next week I hit a stump on level 3 speed going against the wind and the shaft shattered completely. The boat stays on Fork year round and I have hit stumps a lot harder than that and never had any issues. Again Sartin Marine ordered me a new shaft set up and it took 3 weeks to get in because they were on backorder. The part that bothered me is that I got a nice email from Minn Kota stating that I need to be more careful on lakes like Fork since it has so many stumps in it. They wouldn't warranty the shaft again against breakages on Fork! What! With all that said, I would buy another one of these things in a second because of how great they are.

Re: Ultrex Problems ? (anyone have one) [Re: redmojo] #12205342 04/18/17 07:05 PM
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Originally Posted By: redmojo
Let me say I would not trade mine for anything...but I have had a few issues. Within the first month I had to replace the armature but luckily Sartin Marine had a spare one in stock. The next week I hit a stump on level 3 speed going against the wind and the shaft shattered completely. The boat stays on Fork year round and I have hit stumps a lot harder than that and never had any issues. Again Sartin Marine ordered me a new shaft set up and it took 3 weeks to get in because they were on backorder. The part that bothered me is that I got a nice email from Minn Kota stating that I need to be more careful on lakes like Fork since it has so many stumps in it. They wouldn't warranty the shaft again against breakages on Fork! What! With all that said, I would buy another one of these things in a second because of how great they are.



Wait a minute!!

So the "lifetime" warranty on the "unbreakable" shaft is limited to what lake you fish on?

Well...I think the lake shouldn't make a difference.


Eat. Sleep. Fish.
Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12205379 04/18/17 07:30 PM
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Jarrett Latta Offline
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Easy fix, if they clearly state lake fork in the email regarding warranty, don't ever say lake fork again. If asked, it's an open water lake with very few stumps lol

Re: Ultrex Problems ? (anyone have one) [Re: redmojo] #12205391 04/18/17 07:37 PM
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Originally Posted By: redmojo
Let me say I would not trade mine for anything...but I have had a few issues. Within the first month I had to replace the armature but luckily Sartin Marine had a spare one in stock. The next week I hit a stump on level 3 speed going against the wind and the shaft shattered completely. The boat stays on Fork year round and I have hit stumps a lot harder than that and never had any issues. Again Sartin Marine ordered me a new shaft set up and it took 3 weeks to get in because they were on backorder. The part that bothered me is that I got a nice email from Minn Kota stating that I need to be more careful on lakes like Fork since it has so many stumps in it. They wouldn't warranty the shaft again against breakages on Fork! What! With all that said, I would buy another one of these things in a second because of how great they are.




Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12205404 04/18/17 07:44 PM
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I've fished mine on Monti 5 days in the last month and Fork stumps are like pillows compared to Monti and I have not had any issues. I'm sure like any piece of new technology there are going to be bugs to work out once they are on the lakes being used in an uncontrolled environment. I've not had a single issue and like others said, it's an incredible piece of equipment.


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Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12205489 04/18/17 08:40 PM
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I did buy the four year warranty though..... I figured the first model of anything is destined for trouble.

Nothing yet.

JB

P.S. Not true.... I smacked a stump on Pines and broke a blade off the prop. New one bolted right on and didn't miss a beat. All my fault.


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Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12205519 04/18/17 09:05 PM
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I called Minn Kota after I saw this post and wanted to speak with someone higher up about the email I received. I was told that they would warranty the shaft in the future but what the rep should have clarified for me is that they will not warranty the labor next time. He did apologize for the misleading email. He said they only warranty the labor the 1st time on a broken shaft, after that it's at their discretion and being on a lake like Fork their is a strong chance they would not warranty the labor next time.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12205521 04/18/17 09:08 PM
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I have heard of at least 3 or 4 shafts breaking. It does not have the break away feature that the Foretrex has. This has been the deal breaker for me here in ET.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12205523 04/18/17 09:08 PM
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Jarrett Latta Offline
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So....never tell them you fish lake fork...

Re: Ultrex Problems ? (anyone have one) [Re: redmojo] #12205866 04/19/17 01:00 AM
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9094 Online Content
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Originally Posted By: redmojo
Let me say I would not trade mine for anything...but I have had a few issues. Within the first month I had to replace the armature but luckily Sartin Marine had a spare one in stock. The next week I hit a stump on level 3 speed going against the wind and the shaft shattered completely. The boat stays on Fork year round and I have hit stumps a lot harder than that and never had any issues. Again Sartin Marine ordered me a new shaft set up and it took 3 weeks to get in because they were on backorder. The part that bothered me is that I got a nice email from Minn Kota stating that I need to be more careful on lakes like Fork since it has so many stumps in it. They wouldn't warranty the shaft again against breakages on Fork! What! With all that said, I would buy another one of these things in a second because of how great they are.



I would like to see that email. It specified Lake Fork?
I have shattered 2 of the same shafts on a terrova and and Ulterra and never have they said that. It was no questions asked.

Re: Ultrex Problems ? (anyone have one) [Re: 9094] #12206195 04/19/17 03:33 AM
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Originally Posted By: 9094
Originally Posted By: redmojo
Let me say I would not trade mine for anything...but I have had a few issues. Within the first month I had to replace the armature but luckily Sartin Marine had a spare one in stock. The next week I hit a stump on level 3 speed going against the wind and the shaft shattered completely. The boat stays on Fork year round and I have hit stumps a lot harder than that and never had any issues. Again Sartin Marine ordered me a new shaft set up and it took 3 weeks to get in because they were on backorder. The part that bothered me is that I got a nice email from Minn Kota stating that I need to be more careful on lakes like Fork since it has so many stumps in it. They wouldn't warranty the shaft again against breakages on Fork! What! With all that said, I would buy another one of these things in a second because of how great they are.



I would like to see that email. It specified Lake Fork?
I have shattered 2 of the same shafts on a terrova and and Ulterra and never have they said that. It was no questions asked.


Crickets?

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12206779 04/19/17 03:20 PM
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9094 sorry I didn't respond to your request immediately. l didn't check TFF and didn't realize I was being called out and on your time schedule. I will be happy to PM you the email.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12207118 04/19/17 06:44 PM
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Yankee Fool Offline
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Have 15 days on mine. No problems. 10/10.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12207544 04/19/17 11:58 PM
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How are they on the batteries? Seems like using spot lock would be a pretty good drain.

Re: Ultrex Problems ? (anyone have one) [Re: tx2va07] #12207875 04/20/17 02:44 AM
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Matt Jackson Offline
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Originally Posted By: tx2va07
How are they on the batteries? Seems like using spot lock would be a pretty good drain.


Supposedly they are suppose to be better for the batteries because it will rev up or down as needed vs having your motor set on 60 or 70 and it's sending that much power constantly while the button is pressed in turn using more battery. It could be a sales pitch but I could see it possibly saving battery.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12207881 04/20/17 02:47 AM
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Mine is easier on the batteries than either of my previous tm's. Far less recharge time needed at night than ever before.


Eat. Sleep. Fish.
Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12212984 04/24/17 01:07 AM
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I've had my new boat for 2 weeks and the Ultrex already broke. The manual steering won't work. Spot lock still works and it will spin around and keep me on one spot, but pressing the pedal doesn't do anything. It won't move up or down when I put my foot on it... Sigh

Re: Ultrex Problems ? (anyone have one) [Re: wtf242] #12213102 04/24/17 02:23 AM
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Originally Posted By: wtf242
I've had my new boat for 2 weeks and the Ultrex already broke. The manual steering won't work. Spot lock still works and it will spin around and keep me on one spot, but pressing the pedal doesn't do anything. It won't move up or down when I put my foot on it... Sigh


Sounds like an installation error. Maybe the steering was not calibrated properly...or the step was skipped altogether.

I've had one for two weekends now. It has been abused. Run constantly for over 10 hours of windy tourney fishing yesterday. It has been banged into stumps and dam rocks, used as a power pole by getting the thing stuck in the mud in one foot of water. ...you name it. Very easy on batteries and solid as a rock. Only issue....the buckle on the transport strap seems to like to flop into the channel the mono arm lays into during rough water boating. When I deploy, it gets wedged into the channel and I have to use both hands to yank it up out of the water. My fault. Not MKs.

The thing is beastmode.


Eat. Sleep. Fish.
Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12213114 04/24/17 02:29 AM
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Brent S Online Content
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I think by the time I get one, they should have all the bugs ironed out.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12213307 04/24/17 11:58 AM
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How much do they cost?


😎 Dallas Cowboys....eventual Superbowl Champions 😎



Re: Ultrex Problems ? (anyone have one) [Re: Okie Poke] #12213310 04/24/17 12:03 PM
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Originally Posted By: Okie Poke
How much do they cost?



Mine listed for $2599 at tackle Warehouse. I bought the 80lb/45" US2 with iPilot Link. To work with the graphs.


Eat. Sleep. Fish.
Re: Ultrex Problems ? (anyone have one) [Re: Okie Poke] #12213335 04/24/17 12:26 PM
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RedRanger Offline
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Originally Posted By: Okie Poke
How much do they cost?



Mere pocket change for a man like you

Re: Ultrex Problems ? (anyone have one) [Re: wtf242] #12216364 04/25/17 11:04 PM
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wtf242 Offline
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Originally Posted By: wtf242
I've had my new boat for 2 weeks and the Ultrex already broke. The manual steering won't work. Spot lock still works and it will spin around and keep me on one spot, but pressing the pedal doesn't do anything. It won't move up or down when I put my foot on it... Sigh


Have to send it back to Minn Kota, and they don't have any available right now to send to me so I have to wait until mid May to get a new one. Brand new boat, and the Ultrex dies on the 3rd trip.. and now no fishing for over a month frown

Re: Ultrex Problems ? (anyone have one) [Re: wtf242] #12216581 04/26/17 01:15 AM
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Happykamper Offline
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Originally Posted By: wtf242
Originally Posted By: wtf242
I've had my new boat for 2 weeks and the Ultrex already broke. The manual steering won't work. Spot lock still works and it will spin around and keep me on one spot, but pressing the pedal doesn't do anything. It won't move up or down when I put my foot on it... Sigh


Have to send it back to Minn Kota, and they don't have any available right now to send to me so I have to wait until mid May to get a new one. Brand new boat, and the Ultrex dies on the 3rd trip.. and now no fishing for over a month frown


I would have my dealer install a four trex to use until the Ultrex is fixed, did you buy it through the dealer where you bought the boat ?


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Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12216630 04/26/17 01:33 AM
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I had serial # 00000000007 on 53" 112. It had problems sinking up on the Spot Lock first time out. Called them, they sent me a brand new complete trolling motor and had it in two days, they paid the return postage. I have had mine since the first week in December, ran it into stumps, rocks, boats and numerous under water hazards......it keeps asking for more!!! If some one tells you not to get it...... they want to beat you!!! It is the best thing for fishing in the last 20 years!!






Re: Ultrex Problems ? (anyone have one) [Re: Happykamper] #12216667 04/26/17 01:50 AM
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Originally Posted By: Happykamper
Originally Posted By: wtf242
Originally Posted By: wtf242
I've had my new boat for 2 weeks and the Ultrex already broke. The manual steering won't work. Spot lock still works and it will spin around and keep me on one spot, but pressing the pedal doesn't do anything. It won't move up or down when I put my foot on it... Sigh


Have to send it back to Minn Kota, and they don't have any available right now to send to me so I have to wait until mid May to get a new one. Brand new boat, and the Ultrex dies on the 3rd trip.. and now no fishing for over a month frown


I would have my dealer install a four trex to use until the Ultrex is fixed, did you buy it through the dealer where you bought the boat ?


The boat(2017 Legend v20) came with the Ultrex. That's definitely a good idea. I'll call the dealer tomorrow.

Re: Ultrex Problems ? (anyone have one) [Re: 2manyrangers] #12216737 04/26/17 02:25 AM
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Originally Posted By: 2manyrangers
I had serial # 00000000007 on 53" 112. It had problems sinking up on the Spot Lock first time out. Called them, they sent me a brand new complete trolling motor and had it in two days, they paid the return postage. I have had mine since the first week in December, ran it into stumps, rocks, boats and numerous under water hazards......it keeps asking for more!!! If some one tells you not to get it...... they want to beat you!!! It is the best thing for fishing in the last 20 years!!


I fish with this guy and against this guy. ^^^ 100% True. It is a coin flip on who is more ruff on equipment between the two of us. I have busted, broken and bent Fortrex 101's and 112's. It is equipment not a romance IMO. Once I got the Ultrex I keep up the pace and it has taken the beating. Game changers with its spot lock and N headings. Yea sure every product had a % that is manufactured which needs some more TLC but it is well built. Plain and simple.

Re: Ultrex Problems ? (anyone have one) [Re: Hole Shot] #12216748 04/26/17 02:34 AM
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Originally Posted By: Hole Shot
Originally Posted By: 2manyrangers
I had serial # 00000000007 on 53" 112. It had problems sinking up on the Spot Lock first time out. Called them, they sent me a brand new complete trolling motor and had it in two days, they paid the return postage. I have had mine since the first week in December, ran it into stumps, rocks, boats and numerous under water hazards......it keeps asking for more!!! If some one tells you not to get it...... they want to beat you!!! It is the best thing for fishing in the last 20 years!!


I fish with this guy and against this guy. ^^^ 100% True. It is a coin flip on who is more ruff on equipment between the two of us. I have busted, broken and bent Fortrex 101's and 112's. It is equipment not a romance IMO. Once I got the Ultrex I keep up the pace and it has taken the beating. Game changers with its spot lock and N headings. Yea sure every product had a % that is manufactured which needs some more TLC but it is well built. Plain and simple.


My bet is on 2ManyRangers being tougher on equipment! But, one day I am sure I will upgrade...


David Burton
2015 Skeeter FX 21 +Ultrex +Helix 12 (x3) +Mega360 +MegaLive
Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12216907 04/26/17 10:13 AM
Joined: Jun 2009
Posts: 5,359
J-2 Offline
"Hotblack Desiato"
Offline
"Hotblack Desiato"
Joined: Jun 2009
Posts: 5,359
Had mine for 2mo with no issues. Love it so far.

Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12217024 04/26/17 12:48 PM
Joined: Oct 2009
Posts: 1,905
C
Champion 221 Elite Online Happy
Extreme Angler
Online Happy
Extreme Angler
C
Joined: Oct 2009
Posts: 1,905
Since November,has worked perfectly everytime.


Just Fishing For Fun!
Re: Ultrex Problems ? (anyone have one) [Re: Costa Plente] #12217405 04/26/17 03:47 PM
Joined: Aug 2011
Posts: 901
C.J Offline
Pro Angler
Offline
Pro Angler
Joined: Aug 2011
Posts: 901
I had one on my last boat. The bord went out in the head of the motor and I lost all GPS functions. Minn Kota had a new Ultrex at my door in 3 days

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