That is great customer service. There is no substitute to 3rd party testimonials like that. Good to hear. Too bad R & R Marine in Pittsburg doesn't live by that level of service. 1 (One) manual steering cable that required 45 minutes to install cost over $500.00? They said the cable cost $399.99. I made the mistake of calling in advance and saying I had a tournament the next day, could they help? Won't be going back there for service or a boat but definitely will use those listed in this post.