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#12024109 - 01/06/17 11:33 AM tournament organizations!
WAWI Offline
TFF Guru

Registered: 05/18/07
Posts: 18753
Loc: Aledo
Im not going to name names and I entered 2 different ones today, memberships, tourneys etc. both made me want to slam my head against the wall. way too many questions, required fields etc. and when I didnt hit accept terms and condition on one of them it erased all info and I had to start over. bang Both were a beating in their own special way.

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#12024125 - 01/06/17 11:38 AM Re: tournament organizations! [Re: WAWI]
coachmas Offline
Extreme Angler

Registered: 02/24/04
Posts: 2563
Loc: Back at Palestine
Amen!!!
_________________________
Wishin I was Fishin!!!


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#12024267 - 01/06/17 12:33 PM Re: tournament organizations! [Re: WAWI]
Hog Jaw Online   content
Extreme Angler

Registered: 06/09/08
Posts: 1990
Loc: The Great State of Texas
Feel your pain brother

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#12024309 - 01/06/17 12:47 PM Re: tournament organizations! [Re: WAWI]
Mark Jones Offline
Extreme Angler

Registered: 10/18/11
Posts: 1924
It's definitely a balancing act between the information we need, rules acknowledgments, second angler info, etc. For us we realize that our event isn't a series or trail, so we treat our cart transactions like a true retail cart and try to keep the key information and fields to a minimum so that people don't abandon the cart and we lose them.

However, most organizations probably believe that if you're committed to fishing with them, then you're going to fight through whatever is necessary to get your data completed and entries in related to memberships etc.

The reality for us though is that 70+ % of our entries come online and 80+ % of those are on mobile, so we made the switch to a mobile responsive site and our own internal cart two years ago and it's made all the difference in the world. You can enter our events and be done in less than 3 min if you know what you're doing.

I am blown away in our space how many endemic companies and brands still don't have mobile responsive sites and provide such a bad user experience. Not just tournament organizations.

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#12024342 - 01/06/17 01:00 PM Re: tournament organizations! [Re: WAWI]
WAWI Offline
TFF Guru

Registered: 05/18/07
Posts: 18753
Loc: Aledo
Entering tourneys and Google earth are the only reason I ever use my laptop. Trying to enter on iPad or phone is a disaster.

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#12024349 - 01/06/17 01:03 PM Re: tournament organizations! [Re: Mark Jones]
CoachCBA Offline
TFF Celebrity

Registered: 07/10/10
Posts: 6841
Loc: Whitehouse, TX
Originally Posted By: Mark Jones
It's definitely a balancing act between the information we need, rules acknowledgments, second angler info, etc. For us we realize that our event isn't a series or trail, so we treat our cart transactions like a true retail cart and try to keep the key information and fields to a minimum so that people don't abandon the cart and we lose them.

However, most organizations probably believe that if you're committed to fishing with them, then you're going to fight through whatever is necessary to get your data completed and entries in related to memberships etc.

The reality for us though is that 70+ % of our entries come online and 80+ % of those are on mobile, so we made the switch to a mobile responsive site and our own internal cart two years ago and it's made all the difference in the world. You can enter our events and be done in less than 3 min if you know what you're doing.

I am blown away in our space how many endemic companies and brands still don't have mobile responsive sites and provide such a bad user experience. Not just tournament organizations.


Agreed. Too many options that make things easy today. No excuse to have a poorly-designed web system.
_________________________
"One can only get so stupid, then you die." - Pilothawk

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#12025003 - 01/06/17 06:16 PM Re: tournament organizations! [Re: WAWI]
Chris Borden Offline
TFF Celebrity

Registered: 03/23/10
Posts: 5390
Loc: Granbury
Originally Posted By: whatsaweighin
Im not going to name names and I entered 2 different ones today, memberships, tourneys etc. both made me want to slam my head against the wall. way too many questions, required fields etc. and when I didnt hit accept terms and condition on one of them it erased all info and I had to start over. bang Both were a beating in their own special way.


Thank you for your efforts! bolt

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#12025021 - 01/06/17 06:24 PM Re: tournament organizations! [Re: Chris Borden]
WAWI Offline
TFF Guru

Registered: 05/18/07
Posts: 18753
Loc: Aledo
Originally Posted By: Chris Borden
Originally Posted By: whatsaweighin
Im not going to name names and I entered 2 different ones today, memberships, tourneys etc. both made me want to slam my head against the wall. way too many questions, required fields etc. and when I didnt hit accept terms and condition on one of them it erased all info and I had to start over. bang Both were a beating in their own special way.


Thank you for your efforts! bolt


Next year you and Peter T can handle these things. When it made me start over I almost threw the damn thing into the wall.

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