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Max Online: 36273 @ 01/23/13 02:34 PM
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#12013416 - 12/31/16 08:21 PM Broke my abu rod:/ warranty?
Garett Online   content
Outdoorsman

Registered: 07/18/13
Posts: 167
Broke my abu vertios rod today and I was wondering if anyone has had any luck trying to get a new one through warranty? Or if they even have warranty... snapped it right in half and I already have to buy a rod for my new reel. Would hate to have to buy two.
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#12013498 - 12/31/16 09:13 PM Re: Broke my abu rod:/ warranty? [Re: Garett]
Joey J. Offline
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Registered: 06/09/04
Posts: 1028
Loc: Flower Mound, Texas, USA
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#12013501 - 12/31/16 09:14 PM Re: Broke my abu rod:/ warranty? [Re: Garett]
Joey J. Offline
Extreme Angler

Registered: 06/09/04
Posts: 1028
Loc: Flower Mound, Texas, USA
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#12013554 - 12/31/16 09:58 PM Re: Broke my abu rod:/ warranty? [Re: Garett]
dandeeks Offline
Angler

Registered: 04/06/14
Posts: 337
I broke mine, sent them pics of the rod and break. They sent me a brand new one. Easy. Just contact them.

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#12013630 - 12/31/16 10:58 PM Re: Broke my abu rod:/ warranty? [Re: Garett]
Garett Online   content
Outdoorsman

Registered: 07/18/13
Posts: 167
Does is matter how you broke it? My got stuck on something and I broke it when I picked it up
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#12013850 - 01/01/17 06:48 AM Re: Broke my abu rod:/ warranty? [Re: Garett]
Txduckhunter Offline
Extreme Angler

Registered: 02/19/02
Posts: 1590
Loc: Lake Fork
Originally Posted By: Garett
Does is matter how you broke it? My got stuck on something and I broke it when I picked it up


If you broke it why would you expect them to warranty it?
Imo, this kind of thinking shows a lot about the character of a person.

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#12013939 - 01/01/17 08:13 AM Re: Broke my abu rod:/ warranty? [Re: Txduckhunter]
361V Online   content
TFF Team Angler

Registered: 11/21/08
Posts: 4466
Loc: somervell county
Originally Posted By: Txduckhunter
Originally Posted By: Garett
Does is matter how you broke it? My got stuck on something and I broke it when I picked it up


If you broke it why would you expect them to warranty it?
Imo, this kind of thinking shows a lot about the character of a person.
Or what's wrong with the world. Their warrantee clearly states "defective". Why does the rest of the world need to pay for my mistakes? Well at least I know what party you voted for in the election! flag Almost forgot, Happy New Year all! :-)
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#12014011 - 01/01/17 08:55 AM Re: Broke my abu rod:/ warranty? [Re: Garett]
dandeeks Offline
Angler

Registered: 04/06/14
Posts: 337
No. As mentioned above, this is not a result of a defect but a resuklt of misuse. They would not replace it.

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#12014032 - 01/01/17 09:13 AM Re: Broke my abu rod:/ warranty? [Re: Garett]
Garett Online   content
Outdoorsman

Registered: 07/18/13
Posts: 167
I think it's a little rude to assume my "character" when I based this question off of passed experience with st croix fly rods and many other rods that replace their rods no questions asked. I have a friend who ordered three and accidentally ran over them the next day st Croix sent him three new ones next week.
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#12014581 - 01/01/17 02:46 PM Re: Broke my abu rod:/ warranty? [Re: 361V]
Jaguar6 Online   content
Pro Angler

Registered: 04/16/14
Posts: 685
Loc: Mesquite, TX
Originally Posted By: 361V
Originally Posted By: Txduckhunter
Originally Posted By: Garett
Does is matter how you broke it? My got stuck on something and I broke it when I picked it up


If you broke it why would you expect them to warranty it?
Imo, this kind of thinking shows a lot about the character of a person.
Or what's wrong with the world. Their warrantee clearly states "defective". Why does the rest of the world need to pay for my mistakes? Well at least I know what party you voted for in the election! flag Almost forgot, Happy New Year all! :-)
I voted for the right person but have also made missuse mistakes and broke a rod. It was my fault but just a mistake. Still got it replaced for free with no questions asked. Wasnt through them but it was through academy. They take anything and everything back. Pretty bad to assume someones character! He was just trying to get some advice and opinons on if it would be worth it. Garett, sorry for the rudeness. If you contact them and tell them what happened all they can do is tell you no. Always worth a shot
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#12014714 - 01/01/17 04:08 PM Re: Broke my abu rod:/ warranty? [Re: Garett]
Garett Online   content
Outdoorsman

Registered: 07/18/13
Posts: 167
Thanks jaguar6! Probably going to get started on that first thing tomorrow. Hopefully I can save myself some $$&
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#12014736 - 01/01/17 04:23 PM Re: Broke my abu rod:/ warranty? [Re: Garett]
C130 Online   content
Angler

Registered: 06/26/16
Posts: 336
Loc: Magnolia, TX
My son broke an Abu rod and got it replaced with no issues. He took care of it all himself and had the new rod within a week or two. Academy is great and will take anything back and one reason I do a lot of business with them. As far as the political statement, I could care less who voted for who, it's a free country and irrelevant to your question. Good luck, hope you get it replaced. Abu's customer service is one reason we do business with them.


Edited by C130 (01/01/17 04:26 PM)
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#12015088 - 01/01/17 08:06 PM Re: Broke my abu rod:/ warranty? [Re: Garett]
9094 Online   content
TFF Celebrity

Registered: 08/11/09
Posts: 6915
Loc: Albany
Person buys a 1/4" diameter fishing rod and expects a new one if it breaks.
Same person buys a 75,000.00 truck and knows that in a relatively short period 4 years on average .anything that happens to it is on his dime. If he wrecks it then it is still on his dime from day one.
I will never figure out the mentality.

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#12015100 - 01/01/17 08:14 PM Re: Broke my abu rod:/ warranty? [Re: dandeeks]
NitroUSAF Offline
Pro Angler

Registered: 09/03/08
Posts: 851
Loc: Justin, Texas
+1

replaced two last year...one even arrived at my house broken and they immediately replaced it

by the way depending on the model, Walmart will exchange it also
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