Main Menu
Advertisement
Affiliates
Advertisement
Newest Members
Colt_haus, fritzcallier, SUPERDAD61, Midwestfisherman, cxc
104777 Registered Users
Top Posters
TexDawg 84851
hopalong 77205
Pilothawk 74577
JDavis7873® 67382
John175 ® 63058
FattyMcButterpants 60663
Derek 🐝 57534
Tritonman 57445
SkeeterRonnie 52884
LoneStarSon® 52768
facebook
Forum Stats
104777 Members
60 Forums
790786 Topics
9996594 Posts

Max Online: 36273 @ 01/23/13 02:34 PM
Topic Options
#11947828 - 11/23/16 09:02 AM Orvis - Customer Service done right
krawlin 47 Offline
TFF Guru

Registered: 02/24/08
Posts: 16514
Loc: Sachse Texas
So last year I put up a post about a hat I wanted to buy...looked all over and settled on an Orvis Buffalo Nickel made by Stetson.

I received the hat...and it was too big. So me on drugs (I had just had my knee replaced - heavy Norco) I decided to order another one the right size. In February I realized I had this hat sitting around and needed to return it....so procrastination set in...for the life of me I can not figure out why I have this procrastination issue around stupid stuff, but I do.

Well October rolls around...then November, that Hat has now been in my house for a year...I am like, what the heck I am going to try...their website says no limit on time frames as long as the product is returned new. I just happened to have the return UPS label they sent so I put off my year long procrastination.

Not only did the UPS label still work after a year (many times the retailer will make this a 60 day window for the label to be valid) Orvis returned my freaking money in 4 days.

Wow - I dont know how you get better than that!

I don't buy much from Orvis outside a a few Fly Fishing gadgets but man what an organization.

Top
#11947838 - 11/23/16 09:04 AM Re: Orvis - Customer Service done right [Re: krawlin 47]
krawlin 47 Offline
TFF Guru

Registered: 02/24/08
Posts: 16514
Loc: Sachse Texas
Damn you would think I was on Norco right now...please move this to the OT

Top



© 1998-2017 OUTDOOR SITES NETWORK all rights reserved USA and Worldwide