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#11920141 - 11/06/16 04:23 PM Power Pole Story--Thank you Power Pole!!!!!
Tommy Morton Offline
Extreme Angler

Registered: 05/20/08
Posts: 1593
Loc: Lake Worth/Marine Creek Lake E...
I am sure many of you have a power pole story, but here's mine.....
Don't know what I got mine hung in at Media Bass Championship at Lake Palestine last weekend, but I snapped it off at the top....
Called Power Pole on Tuesday and ask what I could do and they sent me a replacement pole, 2 day fed ex at no questions asked, except serial number and my address.......GREAT CUSTOMER SERVICE!!!!
IF you are in the market, go Power Pole!!!! Mine is 6 years old and got replaced!!!
Thank you Power Pole!!!

Tommy Morton
Director, Media Bass East Teams
Director, Media Bass Cowtown Texas Teams
Director, Media Bass Cowtown Individuals

#11920514 - 11/06/16 08:50 PM Re: Power Pole Story--Thank you Power Pole!!!!! [Re: Tommy Morton]
Gary Ables Offline

Registered: 04/14/08
Posts: 405
Broke mine off and they sent me a new fiberglass pole also!Great customer service !

#11920577 - 11/06/16 09:37 PM Re: Power Pole Story--Thank you Power Pole!!!!! [Re: Tommy Morton]
Kevin Bryant Offline
TFF Team Angler

Registered: 09/23/04
Posts: 3549
That's top notch customer service. Exactly why my next boat will have Blades!
Renown Roofing & Construction
Senior Sales Consultant
C: 214-289-2601

#11921393 - 11/07/16 12:14 PM Re: Power Pole Story--Thank you Power Pole!!!!! [Re: Tommy Morton]
Allen Bass Fisher Offline
Extreme Angler

Registered: 08/05/04
Posts: 2126
Loc: Allen, TX
A month or so ago I noticed my Power Pole was loose. I checked and the top bolt had snapped off. This is a 2010 Power Pole. I called their customer service to see if they sold the bolt kit. They did but they needed the serial number off the pole. Mine was just old enough that it did not have a serial number of even a model number. I described to pole to them and they said that it must be a Power Pole Pro.

They sent me the upper AND lower bolt along with detailed instructions on how to install. In less than an hour I was back up and running. They sent it to me FedEx, no charge!

Great customer service!


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