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Duckett Fishing- thumbs up.....UPS- sucks
#11774183
08/13/16 01:34 AM
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Joined: Mar 2013
Posts: 397
tbucket101
OP
Angler
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OP
Angler
Joined: Mar 2013
Posts: 397 |
So I called Duckett about a yellowing Ghost and , " no problem, we had a bad batch of rods a couple years ago, send it back with $20 for return shipping and we will send you a new one that won't turn yellow". With 2 business days after receiving it, Ducket had one encounter via UPS.
Sitting on the sofa and get a notification it was delivered and left at "front door"....of course no Rod, no knock, no nothing. Drove the street, nothing. Customer Service stated it would be Monday before they could reach the local hub and/or driver.....it's just a $100 rod, but can't stand to feel as if someone "may" have stolen from me.
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: tbucket101]
#11775024
08/13/16 07:25 PM
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Joined: Mar 2013
Posts: 397
tbucket101
OP
Angler
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OP
Angler
Joined: Mar 2013
Posts: 397 |
Double thumbs up to Duckett- sent an old Ghost, got a Micro Magic back, that's not bad customer service! Exceeding expectations without having to ask is something that companys today lack.
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: tbucket101]
#11775055
08/13/16 07:43 PM
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Joined: Feb 2006
Posts: 3,773
bronco71
TFF Team Angler
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TFF Team Angler
Joined: Feb 2006
Posts: 3,773 |
That's cool, where was it delivered?
1987 Nitro MX185/Mercury Black Max 150 1999 Triton TX21/225 Mercury Optimax
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: tbucket101]
#11775061
08/13/16 07:49 PM
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Joined: Mar 2015
Posts: 1,192
Anchorman
Extreme Angler
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Extreme Angler
Joined: Mar 2015
Posts: 1,192 |
Good to hear. I love my Ghost cranking rod.
If it ain't yours don't mess with it! Need a friendly place to talk hunting? www.talkhunting.com
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: bronco71]
#11775080
08/13/16 08:05 PM
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Joined: Mar 2013
Posts: 397
tbucket101
OP
Angler
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OP
Angler
Joined: Mar 2013
Posts: 397 |
Not sure, came home today and it was there, with my address on it so who knows
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: tbucket101]
#11775088
08/13/16 08:13 PM
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Joined: Feb 2006
Posts: 3,773
bronco71
TFF Team Angler
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TFF Team Angler
Joined: Feb 2006
Posts: 3,773 |
Glad you got it! Strange though, it's hard to deliver a pkg to the wrong address now days, the delivery board has GPS and goes nuts if you try to complete a stop at the wrong address......but it can be overridden.
1987 Nitro MX185/Mercury Black Max 150 1999 Triton TX21/225 Mercury Optimax
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: tbucket101]
#11775111
08/13/16 08:23 PM
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Joined: Mar 2013
Posts: 397
tbucket101
OP
Angler
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OP
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Joined: Mar 2013
Posts: 397 |
Well we have a community Facebook page that I posted on as well asking if it were delivered to the wrong address, please bring it back. Not sure but I'm happy to have it to use, I would not have bought this particular rod so I'm anxious to see how it does. In fact, it now the most expensive rod I have so curious how it will fish up against the Bucoo, Carbonlite and Veritas rods I have.
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: tbucket101]
#11775165
08/13/16 09:01 PM
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Joined: Feb 2006
Posts: 3,773
bronco71
TFF Team Angler
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TFF Team Angler
Joined: Feb 2006
Posts: 3,773 |
After not fishing for years I have upgraded all my rods and reels and need to get out and try them! Also have a micro magic and white ice and ghost. I've used a Bucoo and Cara and like them, also have a TFO and Kistler to try.... I went a bit overboard when upgrading
1987 Nitro MX185/Mercury Black Max 150 1999 Triton TX21/225 Mercury Optimax
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: tbucket101]
#11775546
08/14/16 01:14 AM
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Joined: Feb 2010
Posts: 2,344
toddfish
Extreme Angler
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Extreme Angler
Joined: Feb 2010
Posts: 2,344 |
It has happened to me 3 times but with FedEx. All 3 times they said it was delivered to my front door with me signing for it, and all 3 times it was delivered to the wrong house on my street with no one signing for it, they just drop it and go. The most recent was less than 2 weeks ago when I was in my garage and saw the FedEx driver deliver a package next door. After he drove off I saw I had an email stating my package had been delivered and signed for at that very minute. I went next door and sure enough it was my package. My address is 2115 and my neighbor is 2119. No way this should keep happening.
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Re: Duckett Fishing- thumbs up.....UPS- sucks
[Re: tbucket101]
#11775868
08/14/16 05:17 AM
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Joined: Jun 2008
Posts: 3,334
Hog Jaw
TFF Team Angler
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TFF Team Angler
Joined: Jun 2008
Posts: 3,334 |
The delivery guys just drop the packages in my boat or lean it up against the trailer out of sight , the guys really take care of me .
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