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Duckett Fishing- thumbs up.....UPS- sucks #11774183 08/13/16 01:34 AM
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tbucket101 Offline OP
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So I called Duckett about a yellowing Ghost and , " no problem, we had a bad batch of rods a couple years ago, send it back with $20 for return shipping and we will send you a new one that won't turn yellow". With 2 business days after receiving it, Ducket had one encounter via UPS.

Sitting on the sofa and get a notification it was delivered and left at "front door"....of course no Rod, no knock, no nothing. Drove the street, nothing. Customer Service stated it would be Monday before they could reach the local hub and/or driver.....it's just a $100 rod, but can't stand to feel as if someone "may" have stolen from me.


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Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101] #11775024 08/13/16 07:25 PM
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tbucket101 Offline OP
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Double thumbs up to Duckett- sent an old Ghost, got a Micro Magic back, that's not bad customer service! Exceeding expectations without having to ask is something that companys today lack.


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Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101] #11775055 08/13/16 07:43 PM
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bronco71 Online Content
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That's cool, where was it delivered?


1987 Nitro MX185/Mercury Black Max 150
1999 Triton TX21/225 Mercury Optimax
Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101] #11775061 08/13/16 07:49 PM
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Anchorman Offline
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Good to hear. I love my Ghost cranking rod.


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Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: bronco71] #11775080 08/13/16 08:05 PM
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tbucket101 Offline OP
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Not sure, came home today and it was there, with my address on it so who knows


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Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101] #11775088 08/13/16 08:13 PM
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bronco71 Online Content
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Glad you got it! Strange though, it's hard to deliver a pkg to the wrong address now days, the delivery board has GPS and goes nuts if you try to complete a stop at the wrong address......but it can be overridden.


1987 Nitro MX185/Mercury Black Max 150
1999 Triton TX21/225 Mercury Optimax
Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101] #11775111 08/13/16 08:23 PM
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tbucket101 Offline OP
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Well we have a community Facebook page that I posted on as well asking if it were delivered to the wrong address, please bring it back. Not sure but I'm happy to have it to use, I would not have bought this particular rod so I'm anxious to see how it does. In fact, it now the most expensive rod I have so curious how it will fish up against the Bucoo, Carbonlite and Veritas rods I have.


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Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101] #11775165 08/13/16 09:01 PM
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bronco71 Online Content
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After not fishing for years I have upgraded all my rods and reels and need to get out and try them! Also have a micro magic and white ice and ghost. I've used a Bucoo and Cara and like them, also have a TFO and Kistler to try.... I went a bit overboard when upgrading hammer


1987 Nitro MX185/Mercury Black Max 150
1999 Triton TX21/225 Mercury Optimax
Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101] #11775546 08/14/16 01:14 AM
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toddfish Offline
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It has happened to me 3 times but with FedEx. All 3 times they said it was delivered to my front door with me signing for it, and all 3 times it was delivered to the wrong house on my street with no one signing for it, they just drop it and go. The most recent was less than 2 weeks ago when I was in my garage and saw the FedEx driver deliver a package next door. After he drove off I saw I had an email stating my package had been delivered and signed for at that very minute. I went next door and sure enough it was my package. My address is 2115 and my neighbor is 2119. No way this should keep happening.

Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101] #11775868 08/14/16 05:17 AM
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The delivery guys just drop the packages in my boat or lean it up against the trailer out of sight , the guys really take care of me .

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