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#11774183 - 08/12/16 08:34 PM Duckett Fishing- thumbs up.....UPS- sucks
tbucket101 Offline
Angler

Registered: 03/19/13
Posts: 349
Loc: Saginaw
So I called Duckett about a yellowing Ghost and , " no problem, we had a bad batch of rods a couple years ago, send it back with $20 for return shipping and we will send you a new one that won't turn yellow". With 2 business days after receiving it, Ducket had one encounter via UPS.

Sitting on the sofa and get a notification it was delivered and left at "front door"....of course no Rod, no knock, no nothing. Drove the street, nothing. Customer Service stated it would be Monday before they could reach the local hub and/or driver.....it's just a $100 rod, but can't stand to feel as if someone "may" have stolen from me.
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#11775024 - 08/13/16 02:25 PM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101]
tbucket101 Offline
Angler

Registered: 03/19/13
Posts: 349
Loc: Saginaw
Double thumbs up to Duckett- sent an old Ghost, got a Micro Magic back, that's not bad customer service! Exceeding expectations without having to ask is something that companys today lack.
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#11775055 - 08/13/16 02:43 PM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101]
bronco71 Offline
Extreme Angler

Registered: 02/05/06
Posts: 1049
Loc: Farmers Branch/Sulphur Bluff
That's cool, where was it delivered?

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#11775061 - 08/13/16 02:49 PM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101]
Anchorman Offline
Extreme Angler

Registered: 03/02/15
Posts: 1172
Loc: Small Town NE Texas
Good to hear. I love my Ghost cranking rod.
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#11775080 - 08/13/16 03:05 PM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: bronco71]
tbucket101 Offline
Angler

Registered: 03/19/13
Posts: 349
Loc: Saginaw
Not sure, came home today and it was there, with my address on it so who knows
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#11775088 - 08/13/16 03:13 PM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101]
bronco71 Offline
Extreme Angler

Registered: 02/05/06
Posts: 1049
Loc: Farmers Branch/Sulphur Bluff
Glad you got it! Strange though, it's hard to deliver a pkg to the wrong address now days, the delivery board has GPS and goes nuts if you try to complete a stop at the wrong address......but it can be overridden.

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#11775111 - 08/13/16 03:23 PM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101]
tbucket101 Offline
Angler

Registered: 03/19/13
Posts: 349
Loc: Saginaw
Well we have a community Facebook page that I posted on as well asking if it were delivered to the wrong address, please bring it back. Not sure but I'm happy to have it to use, I would not have bought this particular rod so I'm anxious to see how it does. In fact, it now the most expensive rod I have so curious how it will fish up against the Bucoo, Carbonlite and Veritas rods I have.
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#11775165 - 08/13/16 04:01 PM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101]
bronco71 Offline
Extreme Angler

Registered: 02/05/06
Posts: 1049
Loc: Farmers Branch/Sulphur Bluff
After not fishing for years I have upgraded all my rods and reels and need to get out and try them! Also have a micro magic and white ice and ghost. I've used a Bucoo and Cara and like them, also have a TFO and Kistler to try.... I went a bit overboard when upgrading hammer

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#11775546 - 08/13/16 08:14 PM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101]
toddfish Offline
Pro Angler

Registered: 02/13/10
Posts: 774
Loc: East Montgomery County
It has happened to me 3 times but with FedEx. All 3 times they said it was delivered to my front door with me signing for it, and all 3 times it was delivered to the wrong house on my street with no one signing for it, they just drop it and go. The most recent was less than 2 weeks ago when I was in my garage and saw the FedEx driver deliver a package next door. After he drove off I saw I had an email stating my package had been delivered and signed for at that very minute. I went next door and sure enough it was my package. My address is 2115 and my neighbor is 2119. No way this should keep happening.

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#11775868 - 08/14/16 12:17 AM Re: Duckett Fishing- thumbs up.....UPS- sucks [Re: tbucket101]
Hog Jaw Offline
Extreme Angler

Registered: 06/09/08
Posts: 1390
Loc: The Great State of Texas
The delivery guys just drop the packages in my boat or lean it up against the trailer out of sight , the guys really take care of me .

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