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Dec 30th, 2023
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 Broke Dobyns Rod at Skeeter Touney
#11662617
06/12/16 09:19 PM
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Joined: Feb 2009
Posts: 1,244
8upwithfishin'
OP
Extreme Angler
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OP
Extreme Angler
Joined: Feb 2009
Posts: 1,244 |
Bought a Champion 734C off TFF from a Dobyns staff member a few months ago and told me if it ever broke I could get a replacement. Was just popping the rod trying to free my senko from some small brush and it completely broke at about the 7th eye from tip. Just checked website and said I must be the original owner and have a receipt. Does anybody know if they will sway any........hate to know I just lost a $160.00.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662620
06/12/16 09:23 PM
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Joined: May 2012
Posts: 706
hookedon
Pro Angler
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Pro Angler
Joined: May 2012
Posts: 706 |
I would say if it was a sure enough staff member he should be able to help you out
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662622
06/12/16 09:25 PM
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Joined: Oct 2006
Posts: 2,085
Hitch
Extreme Angler
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Extreme Angler
Joined: Oct 2006
Posts: 2,085 |
Look up Stan Browning. He will make it right.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662633
06/12/16 09:31 PM
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Joined: Feb 2009
Posts: 1,244
8upwithfishin'
OP
Extreme Angler
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OP
Extreme Angler
Joined: Feb 2009
Posts: 1,244 |
hookedon, I didn't save his name and #. First name may have been David? Hitch, is Stan Browning on the TFF? BTW I'm the guy that bough the Gloomis E6X from you in Greenville. Thx.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662637
06/12/16 09:33 PM
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Joined: Mar 2009
Posts: 2,516
lipjerk
Extreme Angler
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Extreme Angler
Joined: Mar 2009
Posts: 2,516 |
Just call in to Dobyns and tell them what happened, they will work with you, great customer service.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662659
06/12/16 09:47 PM
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Joined: Jun 2012
Posts: 20,704
Douglas J
TFF Guru
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TFF Guru
Joined: Jun 2012
Posts: 20,704 |
I would think they would probably stick to their policy of returning a rod.
But it never hurts to call and try to get an exception to the policy
#MFGA
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662667
06/12/16 09:51 PM
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Joined: Feb 2009
Posts: 1,244
8upwithfishin'
OP
Extreme Angler
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OP
Extreme Angler
Joined: Feb 2009
Posts: 1,244 |
I also bought a Champion Extreme for a TFF'r and love it. Left a message with Dobyns and said I would even be willing to pay more $$ to upgrade. I sure hope they will work with me.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662668
06/12/16 09:52 PM
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Joined: Oct 2004
Posts: 530
EN591
Pro Angler
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Pro Angler
Joined: Oct 2004
Posts: 530 |
I've been down this road. Call them and they will work with you. Dobyns has great customer service.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662674
06/12/16 09:56 PM
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Joined: Nov 2010
Posts: 9,474
Jake Shannon(Skeet4Life)
TFF Celebrity
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TFF Celebrity
Joined: Nov 2010
Posts: 9,474 |
Just take it into your local Dobyns dealer and pay replacmwnt fee. 70$ for champion no questions asked
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662798
06/12/16 11:06 PM
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Joined: Feb 2003
Posts: 55,364
SkeeterRonnie
Super Freak
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Super Freak
Joined: Feb 2003
Posts: 55,364 |
Go see the guys at Fishin World in Dallas. I believe they do the exchange program. And take lots of cash, they have some awesome stuff in there! I can't get out of there without a new bag of goodies!
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662838
06/12/16 11:24 PM
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Joined: Feb 2009
Posts: 1,244
8upwithfishin'
OP
Extreme Angler
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OP
Extreme Angler
Joined: Feb 2009
Posts: 1,244 |
I hope everybody is right about getting another rod. Was told that was a great all around rod. Thx again.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662979
06/13/16 12:29 AM
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Joined: Jun 2015
Posts: 656
Santonio Banderas
Pro Angler
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Pro Angler
Joined: Jun 2015
Posts: 656 |
You will have to cut the part of your rod that has the description of what it is and send to them, I had to do it last year and it's effortless...... I think I had to pay $90 or something like that.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11662991
06/13/16 12:35 AM
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Joined: Oct 2013
Posts: 624
DEFMP
Pro Angler
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Pro Angler
Joined: Oct 2013
Posts: 624 |
"Dobyns Rods are covered by a Limited Lifetime Warranty against defects in materials and workmanship for the lifetime of the original owner. Please present your sales receipt or proof of purchase when making your warranty claim."
this claim is for defect only. In your case, you pay the replacement fee and mail them the logo section of the rod. If you believe there was a defect, call them and see what they will do for you even though you're not the original owner and do not have a receipt.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: 8upwithfishin']
#11663595
06/13/16 01:12 PM
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Joined: Feb 2016
Posts: 39
BASSSMITH1974
Outdoorsman
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Outdoorsman
Joined: Feb 2016
Posts: 39 |
GO SEE ERNIE AT LAKE FORK RESORT HE WILL TAKE CARE OF YOU.
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Re: Broke Dobyns Rod at Skeeter Touney
[Re: Jake Shannon(Skeet4Life)]
#11663713
06/13/16 02:08 PM
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Joined: Jan 2004
Posts: 16,859
ezbassin
TFF Guru
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TFF Guru
Joined: Jan 2004
Posts: 16,859 |
Just take it into your local Dobyns dealer and pay replacmwnt fee. 70$ for champion no questions asked This ^^^^^^^^^^^^^^^^
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