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#11662617 - 06/12/16 04:19 PM Broke Dobyns Rod at Skeeter Touney
8upwithfishin' Online   content
Pro Angler

Registered: 02/22/09
Posts: 549
Loc: McKinney, Tx.
Bought a Champion 734C off TFF from a Dobyns staff member a few months ago and told me if it ever broke I could get a replacement. Was just popping the rod trying to free my senko from some small brush and it completely broke at about the 7th eye from tip. Just checked website and said I must be the original owner and have a receipt. Does anybody know if they will sway any........hate to know I just lost a $160.00.

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#11662620 - 06/12/16 04:23 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
hookedon Online   content
Pro Angler

Registered: 05/28/12
Posts: 565
I would say if it was a sure enough staff member he should be able to help you out

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#11662622 - 06/12/16 04:25 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
Hitch Online   content
Extreme Angler

Registered: 10/30/06
Posts: 2027
Loc: Caddo Mills, Tx
Look up Stan Browning. He will make it right.

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#11662633 - 06/12/16 04:31 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
8upwithfishin' Online   content
Pro Angler

Registered: 02/22/09
Posts: 549
Loc: McKinney, Tx.
hookedon, I didn't save his name and #. First name may have been David? Hitch, is Stan Browning on the TFF? BTW I'm the guy that bough the Gloomis E6X from you in Greenville. Thx.

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#11662637 - 06/12/16 04:33 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
lipjerk Online   content
Extreme Angler

Registered: 03/04/09
Posts: 1674
Loc: Lantana,Tx
Just call in to Dobyns and tell them what happened, they will work with you, great customer service.

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#11662659 - 06/12/16 04:47 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
Doug R. Offline
TFF Celebrity

Registered: 06/11/12
Posts: 8084
Loc: Cowboy Nation
I would think they would probably stick to their policy of returning a rod.

But it never hurts to call and try to get an exception to the policy
_________________________

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#11662667 - 06/12/16 04:51 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
8upwithfishin' Online   content
Pro Angler

Registered: 02/22/09
Posts: 549
Loc: McKinney, Tx.
I also bought a Champion Extreme for a TFF'r and love it. Left a message with Dobyns and said I would even be willing to pay more $$ to upgrade. I sure hope they will work with me.

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#11662668 - 06/12/16 04:52 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
EN591 Offline
Angler

Registered: 10/24/04
Posts: 464
Loc: Eagle Mountain Lake
I've been down this road. Call them and they will work with you. Dobyns has great customer service.
_________________________

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#11662674 - 06/12/16 04:56 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
Jake Shannon(Skeet4Life) Offline
TFF Celebrity

Registered: 10/31/10
Posts: 7273
Loc: Tyler, Tx/Arlington, Tx
Just take it into your local Dobyns dealer and pay replacmwnt fee. 70$ for champion no questions asked

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#11662798 - 06/12/16 06:06 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
SkeeterRonnie Offline
Pot stirrer

Registered: 02/25/03
Posts: 52453
Loc: Forney TX
Go see the guys at Fishin World in Dallas. I believe they do the exchange program. And take lots of cash, they have some awesome stuff in there! I can't get out of there without a new bag of goodies!
_________________________
www.rayhubbardbassclub.com
2016 RHBC AOY

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#11662838 - 06/12/16 06:24 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
8upwithfishin' Online   content
Pro Angler

Registered: 02/22/09
Posts: 549
Loc: McKinney, Tx.
I hope everybody is right about getting another rod. Was told that was a great all around rod. Thx again.

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#11662979 - 06/12/16 07:29 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
Epic backlash Offline
Pro Angler

Registered: 06/22/15
Posts: 582
Loc: Texas
You will have to cut the part of your rod that has the description of what it is and send to them, I had to do it last year and it's effortless...... I think I had to pay $90 or something like that.

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#11662991 - 06/12/16 07:35 PM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
DEFMP Offline
Angler

Registered: 10/18/13
Posts: 298
Loc: DFW
"Dobyns Rods are covered by a Limited Lifetime Warranty against defects in materials and workmanship for the lifetime of the original owner. Please present your sales receipt or proof of purchase when making your warranty claim."

this claim is for defect only. In your case, you pay the replacement fee and mail them the logo section of the rod. If you believe there was a defect, call them and see what they will do for you even though you're not the original owner and do not have a receipt.

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#11663595 - 06/13/16 08:12 AM Re: Broke Dobyns Rod at Skeeter Touney [Re: 8upwithfishin']
BASSSMITH1974 Offline
Outdoorsman

Registered: 02/16/16
Posts: 32
GO SEE ERNIE AT LAKE FORK RESORT HE WILL TAKE CARE OF YOU.

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#11663713 - 06/13/16 09:08 AM Re: Broke Dobyns Rod at Skeeter Touney [Re: Jake Shannon(Skeet4Life)]
ezbassin Offline
TFF Guru

Registered: 01/15/04
Posts: 12208
Loc: Mansfield, Tx.
Originally Posted By: Jake Shannon(Skeet4Life)
Just take it into your local Dobyns dealer and pay replacmwnt fee. 70$ for champion no questions asked


This ^^^^^^^^^^^^^^^^

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