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Max Online: 36273 @ 01/23/13 02:34 PM
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#11641300 - 06/01/16 08:05 PM Helix 7 problems
Hancock's Guide Service Online   content
Outdoorsman

Registered: 05/10/16
Posts: 105
Today my unit flashed a few times then seemed to be ok until I tried to mark a way point. The curser would move slighlty then jump back to original location and the exit button does not work. Its only a month old. Any ideas?
_________________________
Jerry
214-544-3678
Hancocksguideservice.com
https://www.facebook.com/Hancocks-Guide-Service-485428884990672/
Proangler tackle pro staff
2016 CAT Division 1
State Champion
Bee Readys pro staff

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#11641315 - 06/01/16 08:09 PM Re: Helix 7 problems [Re: Hancock's Guide Service]
Bobby Milam Online   content
Extreme Angler

Registered: 07/13/14
Posts: 2254
Loc: Arlington
I'd call tech support. They are pretty good.

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#11642395 - 06/02/16 10:55 AM Re: Helix 7 problems [Re: Hancock's Guide Service]
Capt Craig Online   content
Extreme Angler

Registered: 08/25/09
Posts: 1161
Loc: Richland-Chambers
Sounds like a stuck button. Had it happen on mine a few times. After pushing all the buttons a dozen times, whatever was sticking finally quit and all was good.
_________________________
Capt. Craig Copeland

2013 Nautic Star 2110 Shallow Bay Boat

Humminbird HELIX 12 CHIRP MEGA SI GPS G2N
Nautic Star Boats Pro Staff (nauticstarboats.com)
Redneck Fish'n Jigs Pro Staff (redneckfishn.com)

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#11642428 - 06/02/16 11:08 AM Re: Helix 7 problems [Re: Capt Craig]
Baylor_Guy™ Offline
TFF Guru

Registered: 05/07/04
Posts: 20479
Loc: Kemp, Texas
Originally Posted By: Capt Craig
Sounds like a stuck button. Had it happen on mine a few times. After pushing all the buttons a dozen times, whatever was sticking finally quit and all was good.


+1

If you are still having issues then you will need to send it into Humminbird and they should replace it for free.

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