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#11641300 - 06/01/16 08:05 PM Helix 7 problems
Hancock's Guide Service Online   content
Outdoorsman

Registered: 05/10/16
Posts: 144
Today my unit flashed a few times then seemed to be ok until I tried to mark a way point. The curser would move slighlty then jump back to original location and the exit button does not work. Its only a month old. Any ideas?
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Jerry
214-544-3678
Hancocksguideservice.com
https://www.facebook.com/Hancocks-Guide-Service-485428884990672/
Proangler tackle pro staff
2016 CAT Division 1
State Champion
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#11641315 - 06/01/16 08:09 PM Re: Helix 7 problems [Re: Hancock's Guide Service]
Bobby Milam Online   content
Extreme Angler

Registered: 07/13/14
Posts: 2480
Loc: Arlington
I'd call tech support. They are pretty good.

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#11642395 - 06/02/16 10:55 AM Re: Helix 7 problems [Re: Hancock's Guide Service]
Capt Craig Offline
Extreme Angler

Registered: 08/25/09
Posts: 1251
Loc: Richland-Chambers
Sounds like a stuck button. Had it happen on mine a few times. After pushing all the buttons a dozen times, whatever was sticking finally quit and all was good.
_________________________
Capt. Craig Copeland
Licensed by the US Coast Guard

2013 Nautic Star 2110 Shallow Bay Boat
Humminbird HELIX 12 CHIRP MEGA SI GPS G2N
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#11642428 - 06/02/16 11:08 AM Re: Helix 7 problems [Re: Capt Craig]
Baylor_Guy™ Offline
TFF Guru

Registered: 05/07/04
Posts: 20505
Loc: Fort Worth, Texas
Originally Posted By: Capt Craig
Sounds like a stuck button. Had it happen on mine a few times. After pushing all the buttons a dozen times, whatever was sticking finally quit and all was good.


+1

If you are still having issues then you will need to send it into Humminbird and they should replace it for free.

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