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Problem with new Motorguide xi5 #11607143 05/17/16 02:38 AM
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PowPowOl'Son Offline OP
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Brand new out of the box. This is my second one so I know how it's supposed to operate. I'm having 2 problems.

1) The battery light is red all the time (batteries are hot)
2) When on spotlock, it acts silly (see video)

Any ideas? I hate to box it up and send back. I'm sure the turnaround time will be 2-3 weeks.


Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11607168 05/17/16 02:48 AM
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203 CHAMP Offline
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does it always do that on spot lock or is it random?

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11607202 05/17/16 03:06 AM
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PowPowOl'Son Offline OP
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Always does it. Supposedly it has 2 gps units in it. I'm wondering if they aren't "fighting" with each other. I read how to calibrate the gps system. Gonna try that on the water Friday (can't do it on land).

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11608445 05/17/16 07:12 PM
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Am buying one of these, so am very interested in what you find out. Please let us know.
Thanks for posting.

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11608447 05/17/16 07:13 PM
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Originally Posted By: PowPowOl'Son
Brand new out of the box. This is my second one so I know how it's supposed to operate. I'm having 2 problems.

1) The battery light is red all the time (batteries are hot)
2) When on spotlock, it acts silly (see video)

Any ideas? I hate to box it up and send back. I'm sure the turnaround time will be 2-3 weeks.


welcome to the TFF!

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11608513 05/17/16 07:40 PM
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Try unplugging the power n plug it back when it's acting silly

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11608523 05/17/16 07:43 PM
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eeks


#MFGA
Re: Problem with new Motorguide xi5 [Re: vicbass22] #11608527 05/17/16 07:44 PM
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Originally Posted By: vicbass22
Try unplugging the power n plug it back when it's acting silly


Do you work in IT? That's what my help desk always suggests when my puter's acting up.


"Things turn out best for those who make the best of the way things turn out" - Zachary Troy Schrah - a young man with vision far beyond his years.
Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11608609 05/17/16 08:18 PM
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PowPowOl'Son Offline OP
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I've been pressing Control-Alt-Delete but that doesn't work either.

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11608900 05/17/16 10:33 PM
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Take it to an authorized MG repair shop and it'll be covered under warranty.

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11609021 05/17/16 11:27 PM
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It's the very deliberate pattern that seems amiss... mine on anchor will of course move and adjust.. a lot, but not with such consistency. And my light is always green. Is yours 24 or 36 volt? Wondering if you could wire it up to a different set of batteries?? I know that's a hassle, but it would at least rule out the batteries....

as far as I knew, there's only the one PinPoint GPS control board in them, if you bought it equipped that way. They can be purchased without the pin point gps.

Is the unit hooked up to a NEMA network? If so, does disconnecting it from the nema change anything about it's behavior?

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11609085 05/18/16 12:04 AM
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It's 36v. I may hook my old xi5 to it just to make sure all works fine.

I bought it with Pinpoint.

It was originally hooked to an HDS12, but I have since disconnected hoping that would fix it. No such luck.

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11609161 05/18/16 12:52 AM
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Looks like you put it in protection mode. Its making sure nothing/nobody gets near the front of the boat.

I have never had mine do this but thought I would throw out some thoughts...

1) Does it do it with both the remote and foot pedal?
2) Tried it with foot pedal off?
3) Batteries in foot pedal new?
4) Batteries in remote OK?
5) Have you tried "re-syncing" the GPS? Not sure if this is possible...

Re: Problem with new Motorguide xi5 [Re: JkWho] #11609657 05/18/16 11:54 AM
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Originally Posted By: JkWho
Looks like you put it in protection mode. Its making sure nothing/nobody gets near the front of the boat. Ya, it's definitely is on the hunt to find something!

I have never had mine do this but thought I would throw out some thoughts...

1) Does it do it with both the remote and foot pedal? yes
2) Tried it with foot pedal off? yes
3) Batteries in foot pedal new? yes
4) Batteries in remote OK? yes
5) Have you tried "re-syncing" the GPS? Not sure if this is possible...There is a way to reset it back to factory default. I have done this. There is also a way to calibrate the GPS. I will do this on Friday. According to Motorguide, a "lost" GPS shouldn't give you a red light though.

Re: Problem with new Motorguide xi5 [Re: PowPowOl'Son] #11609704 05/18/16 12:26 PM
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I know this doesn't help....and I'm sorry....but this thread should be a response as to why the tourney guys DONT use these types of trolling motors.

It's a damn shame too, as much as these things could make it safer and easier to fish.

Why can the manufacturers NOT make one that uses drive by wire technology like the throttle pedals in late model vehicles. It could very accurately control the steering and when needed it can steer for you.


Eat. Sleep. Fish.
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