As crazy as it sounds....Parts are not yet available as the motor is in mass production. Once they get production finished then and only then will they start producing parts for stock. It is a new motor so production is priority. Hang in there as they will get you taken care of.
Which ASC did you take it to?
From Sales to Installation Services and Education/Instructional Trips
it's all coming together and we have you covered @ Shut-Up-And-Fish LLC
for all your Humminbird, Minn Kota & Motorguide needs
We also stock the LiftSaver TM Bracket 972 822 9285