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#11591708 - 05/09/16 12:11 PM Worldwide warning
Bass&More Online   content
TFF Celebrity

Registered: 06/04/08
Posts: 6859
Loc: Ft WorthTexas
My recent experience was not pleasant with WWM. It's only $7.00 but I live on principals and I pay my premium for the year in one lump sum and have for the past few years with WWM. So I do not get invoices in the mail. Lunch money or price gouging not my game bang

From: Laurie Reeves [mailto:laurie@worldwidemarineins.com]
Sent: Friday, May 06, 2016 10:49 AM
To: Nance, Jon
Subject: Outstanding Billing

Bass&More,

I just wanted to follow up on the additional billing for the policy. It was actually due to the change in year of the boat. When we first did the quote, we were told the boat was a 2006. The boat id# says it is a 2005. When the correction was made, it added to the premium.

I just wanted to make sure you received the information. I did email you on 4/29 and phoned and left a message for you on 5/3/16.

You can contact us to make the payment for you over the phone or you can contact Foremost.

Thank you.


Laurie Reeves

Worldwide Marine Underwriters
100 W. Saginaw Hwy. Suite C
Grand Ledge MI 48837

Office (517) 627-8080
Office (800) 339-1235
Fax (517) 627-3355

Laurie,

Is this a recurring charge ?

Also it seems it would have been a cheaper than more expensive since the boat is older than originally quoted ? New more value ?
I know it is only seven dollars, but this logic of cost increase does not make any sense nor has it happened to me in the past.
Having insurance with Worldwide for the past few years without a claim and or any issues has been nice until now.
Unfortunately I do not agree with this extra charge and am fear of more frivolous charges in continuing to do business beyond this year and furthermore feel obligated to warn and share my recent experience with fellow TFF anglers here in Texas of your practice.
I will pay the seven dollars and consider it a lesson well learned.

Regards,

Bass&More

peep

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#11592280 - 05/09/16 03:24 PM Re: Worldwide warning [Re: Bass&More]
Insurancepro Offline
Outdoorsman

Registered: 01/23/09
Posts: 154
Jon, All we did was correct the year of the boat. This made a $7.00 change in your rate. I have left you messages on your cell as well as your office letting you know that I will pay the $7.00 All I can say is WOW

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#11592433 - 05/09/16 04:10 PM Re: Worldwide warning [Re: Bass&More]
J.P. Greeson Online   content
the janitor

Registered: 10/23/00
Posts: 16013
Loc: Scroggins, TX
I'll double that wow Bob. Do you have a PayPal account over there at WMU? I'll pay the $7. That's a lot of drama over 7 bucks, especially when there was a clear reason, i.e. the year of the boat.
_________________________
“The solution to any problem - work, love, money, whatever - is to go fishing, and the worse the problem, the longer the trip should be.” –John Gierach



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#11592826 - 05/09/16 07:02 PM Re: Worldwide warning [Re: Bass&More]
K.D. Online   content
TFF Guru

Registered: 05/04/02
Posts: 13142
Loc: Hurst, TX
Jon Nance... Well I was gonna say to at least use your real name but I see you left it in the email copy.

I can't believe you've made this big of a deal out of this

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#11592878 - 05/09/16 07:22 PM Re: Worldwide warning [Re: Bass&More]
grandpa75672 Online   happy
TFF Guru

Registered: 05/14/05
Posts: 47618
Loc: Elev 482 ft 33.03 °N, 96.14 °W...
I'll swap you the $18 my Medicare Supplemental Policy is increasing every 6 months. I don't even have a boat.
_________________________
“It ain't what they call you, it's what you answer to.” W.C. Fields

I know a little about a lot of things but not a whole lot about anything....CGD

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#11593014 - 05/09/16 08:12 PM Re: Worldwide warning [Re: Bass&More]
Moto-Moto Offline
TFF Guru

Registered: 04/25/09
Posts: 23635
Loc: Krum, TX
$7 bruh....pay it or find another company.

You're welcome.
_________________________


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#11593075 - 05/09/16 08:28 PM Re: Worldwide warning [Re: Moto-Moto]
2 Bee'z Online   happy
TFF Celebrity

Registered: 07/23/15
Posts: 5824
Loc: Lake Texoma, TX
Originally Posted By: Moto-Moto
$7 bruh....pay it or find another company.

You're welcome.


azn took care of you for how long and this is the straw that breaks the camels back roflmao

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#11593609 - 05/10/16 06:46 AM Re: Worldwide warning [Re: Bass&More]
SkeeterRonnie Offline
Pot stirrer

Registered: 02/25/03
Posts: 52453
Loc: Forney TX
wow! those fine folks, especially Laurie are awesome in that office!! If you get that butthurt over a $7 mistake that you caused by telling them the wrong year model.... then personally, I wouldnt want you as a customer.
pretty dang sad you gotta bring this drama here over a $7 mishap that could have been handled in less than 3 minutes.

Thank you Worldwide for giving me the utmost customer service, even when I owed an extra $12 for changing boat policies.... I paid it knowing I owed it, without drama, because of something I did smile

Ronnie Manning
_________________________
www.rayhubbardbassclub.com
2016 RHBC AOY

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#11593929 - 05/10/16 09:34 AM Re: Worldwide warning [Re: Bass&More]
fouzman Online   content
Methuselah

Registered: 01/20/09
Posts: 43072
Loc: Houston, TX
Originally Posted By: Bass&More
Lunch money or price gouging not my game bang


Wow. Just WOW! You do realize WMU is your agent, and not the insurer, right? If you want to bitch at someone for rates, why don't you call Foremost? I would think the rate went up because your 2005 model is more likely to have something break than a 2006, thereby resulting in a claim. That's what cost you $7 more. Had you given WMU the correct information on year model, the original quote would have reflected this. You were in the wrong yet you want to publicly trash a damned fine company for your mistake?

WOW!
_________________________
"Things turn out best for those who make the best of the way things turn out" - Zachary Troy Schrah - a young man with vision far beyond his years.

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#11599188 - 05/12/16 11:56 AM Re: Worldwide warning [Re: Bass&More]
KB1953 Offline
Extreme Angler

Registered: 06/29/12
Posts: 2468
Just received renewal notice from Worldwide Marine with a $190.00 increase from last year with no claims, contacted Bill at their office and said they are going through some changes and would review my policy and check around and get back in touch. Are other policy holders with WWM having these same increases as well? This is my 7th year with them with no issues until now. mad

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#11599405 - 05/12/16 01:12 PM Re: Worldwide warning [Re: KB1953]
Insurancepro Offline
Outdoorsman

Registered: 01/23/09
Posts: 154
Ken, The carrier we had you with did have a rate increase. We represent numerous companies and have re-marketed your renewal. It is less than last year. I e-mailed it to you and left you a message. Please give me a call when you can. Thanks Bob Luellen 800-339-1235

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#11601349 - 05/13/16 12:54 PM Re: Worldwide warning [Re: Bass&More]
BThomas Offline
TFF Celebrity

Registered: 02/15/09
Posts: 7057
Loc: Rockwall,Tx
Not the reaction Jon Nance aka. Bass&More was looking for. Threatening to tell all TFF'ers.. LOL

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#11602409 - 05/14/16 07:12 AM Re: Worldwide warning [Re: Bass&More]
Bob Landry Online   content
Extreme Angler

Registered: 08/10/11
Posts: 2037
Loc: Austin, Tx
WOW, this guy qualifies as the customer from Hell.
_________________________
2015 Seaark 1872 MV CC Etec-90
Helix 12 CHIRP SI, HB 1199, MinnKota Riptide ST80/i-pilot Link, Bob's Hydraulic

Bitter Gun Owner
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#11610415 - 05/18/16 12:18 PM Re: Worldwide warning [Re: Bass&More]
KB1953 Offline
Extreme Angler

Registered: 06/29/12
Posts: 2468
Thanks Bob for a quick response; yes new rate is $14.00 cheaper than last year but you failed to mention that I would be losing my diminishing deductible which I had earned over the last 6 years valued at $560.00 in the event of a claim or loss. I called American Modern for an explanation of the recent rate increase which was a waste of time as they could care less and would not even send me a new reduced policy so I could try and keep my diminishing deductible. $560.00 -$14.00 = C-YA !!

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#11610854 - 05/18/16 03:22 PM Re: Worldwide warning [Re: KB1953]
Insurancepro Offline
Outdoorsman

Registered: 01/23/09
Posts: 154
I can not control companies that have rate increases. I have numerous markets and we re market to make sure we are always getting you the best rate as well as coverage's. When I sent you the new quote. I asked you to call me and we would go over the coverage's. I wish you would at least gave me a call to explain the differences. I would of worked with you on the deductible. Thanks Bob

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