That exact thing happened to mine as well. But it was my fault, I lost my trim and there was no pressure to hold the motor down on the mounts. So when I hit a bump the motor jumped up and came down and bent the cross bar as you have in your pic. One of my cups is just fine the other just busted the out part but the dimple is still there.
Motor mate has been the best for my engine. Even after this happened, I am still using it and it is still rock solid. Not complaints here. Great product.