Well, I have called and left messages and sent emails to BoatLanes and have had no response on the problem. I have figured out the problem thanks to a couple of guys here on the site. The file version that I was given is not supported by Lowrance.
Since I can get no response from BoatLanes, I would suggest not doing business with them. That is strickly based on my experience as of today. Sorry if that offends anyone but it is what it is.