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#11543482 - 04/14/16 08:56 PM Side imaging and DI both stopped working on HB
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 464
Loc: Springtown, TX
First trip out with my new to me 998c and all was working great up until I got ready to head in. I got back to the console and noticed the SI and DI images weren't there anymore. I could see a faint line but the entire "picture" wasn't there.
I have 2D sonar from the in-hull puck and GPS with my cards work great. For whatever reason the SI and DI images disappeared several hours into the day. They seemed to come back in a weird way when I was at a fast troll speed and the bow was up a little. When I got out of the water nothing looked different with the transducer or the angle at which it had been set. Could the transducer just have gone kaput?
I'm using a Y-cable for the dual transducer and that is under the dash.
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'99 Skeeter 186SX SC, 150 Yamaha VMax
'99 Chevrolet Silverado 2500 4x4

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#11543505 - 04/14/16 09:07 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
Wayne P. Offline
TFF Team Angler

Registered: 11/16/10
Posts: 3444
Loc: Charlottesville, Va
Did you put your hand on the transducer to see if the mount tripped?
_________________________
Humminbird Helix 12 CHIRP SI, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2, 360, RC-1

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#11543557 - 04/14/16 09:30 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 464
Loc: Springtown, TX
I did check the transducer and it was still locked down in place. I know I didn't hit anything.
_________________________
'99 Skeeter 186SX SC, 150 Yamaha VMax
'99 Chevrolet Silverado 2500 4x4

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#11544036 - 04/15/16 07:23 AM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
Wayne P. Offline
TFF Team Angler

Registered: 11/16/10
Posts: 3444
Loc: Charlottesville, Va
Disconnect the Y cable and plug the SI transducer directly to the display to find out if the Y cable, transducer, or unit is the issue. Do it on the water.
_________________________
Humminbird Helix 12 CHIRP SI, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2, 360, RC-1

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#11544061 - 04/15/16 07:37 AM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 464
Loc: Springtown, TX
Ok have to wait till next week. Supposed to rain from pretty much tomorrow till Tuesday. I'll go from there.
_________________________
'99 Skeeter 186SX SC, 150 Yamaha VMax
'99 Chevrolet Silverado 2500 4x4

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#11546848 - 04/16/16 05:18 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
RL206 Offline
Pro Angler

Registered: 06/06/11
Posts: 761
Loc: Fate Texas
My 1199 did close to the same thing, I did a factory reset and it fixed it.

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#11588601 - 05/07/16 12:16 PM Re: Side imaging and DI both stopped working on HB [Re: RL206]
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 464
Loc: Springtown, TX
Originally Posted By: RL206
My 1199 did close to the same thing, I did a factory reset and it fixed it.


Dang it I wish I had seen this before I went fishing this morning and I would have tried to see if it would work. I did try just the SI transducer without the Y-cable and it didn't work. ill see if I can hit the lake Monday and try that before I head up to OK next weekend. I also took a pic and I'll attach it when I get home so hopefully Wayne can chime in and help out.
_________________________
'99 Skeeter 186SX SC, 150 Yamaha VMax
'99 Chevrolet Silverado 2500 4x4

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#11588727 - 05/07/16 01:56 PM Re: Side imaging and DI both stopped working on HB [Re: RL206]
fitter2259 Offline
TFF Team Angler

Registered: 12/29/11
Posts: 4792
Loc: Humble, Texas
Originally Posted By: RL206
My 1199 did close to the same thing, I did a factory reset and it fixed it.


^^^^^^This. Check to see if you have the latest software update.
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#11588744 - 05/07/16 02:09 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 464
Loc: Springtown, TX
Does anyone else have trouble posting pics direct from an iPhone? I would post them right now but I have to go in and download and blah blah blah. I haven't ever been able to directly post from my phone to this forum.

As far as software I don't have a blank SD card handy to update and it was supposed to have been done before I bought it.
_________________________
'99 Skeeter 186SX SC, 150 Yamaha VMax
'99 Chevrolet Silverado 2500 4x4

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#11588749 - 05/07/16 02:15 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
Cast Online   content
TFF Team Angler

Registered: 07/31/12
Posts: 4792
Loc: North Texas - God's Country
iPhones don't take jpg. You have to convert to jpg by taking a screenshot, editing it, and posting it.
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Cast



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#11588843 - 05/07/16 03:36 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 464
Loc: Springtown, TX
The error message says it's not in jpg or png and I thought the iPhone takes it in png?

Second, how do I know if the factory reset or hard boot happened? I had unit off held power button didn't do anything then I held it while unit was on and it didn't seem to do anything. Held for 15-25 seconds each time.
_________________________
'99 Skeeter 186SX SC, 150 Yamaha VMax
'99 Chevrolet Silverado 2500 4x4

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#11589273 - 05/07/16 09:22 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
Wayne P. Offline
TFF Team Angler

Registered: 11/16/10
Posts: 3444
Loc: Charlottesville, Va
Originally Posted By: HaulinBass02
The error message says it's not in jpg or png and I thought the iPhone takes it in png?

Second, how do I know if the factory reset or hard boot happened? I had unit off held power button didn't do anything then I held it while unit was on and it didn't seem to do anything. Held for 15-25 seconds each time.


You do have a Humminbird unit????????

When your settings are changed from what you had, the unit has been restored to factory defaults. If you messed with the settings that turned off SI/DI, the Restore Defaults will fix that.

The Restore Defaults setting is in the Setup menu. Has nothing to do with the power button.


Edited by Wayne P. (05/07/16 09:25 PM)
_________________________
Humminbird Helix 12 CHIRP SI, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2, 360, RC-1

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#11589311 - 05/07/16 09:52 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 464
Loc: Springtown, TX
Yes it's a Humminbird and I did the restore settings but I've also been led to believe that there is a hard boot that you can do, kind of like a soft reset on an iPhone. Kinda just clears the memory and stuff without screwing anything major up.
_________________________
'99 Skeeter 186SX SC, 150 Yamaha VMax
'99 Chevrolet Silverado 2500 4x4

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#11592128 - 05/09/16 02:32 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 464
Loc: Springtown, TX
This is what the SI and DI are doing. I still need to go and check it out since I reset everything but does this look like it might be solve-able with a reset or does it look more like the 'ducer might have some issue? The 'ducer looked pretty much brand new when I got it.
_________________________
'99 Skeeter 186SX SC, 150 Yamaha VMax
'99 Chevrolet Silverado 2500 4x4

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#11592323 - 05/09/16 03:41 PM Re: Side imaging and DI both stopped working on HB [Re: HaulinBass02]
44 Diesel Online   content
TFF Team Angler

Registered: 12/25/12
Posts: 3436
Loc: Burleson,TX
If you can and hook up with someone with si unit and switch head units and see what happens. If you can't find someone let me know I could help ya out

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