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#11542785 - 04/14/16 02:43 PM USAA Insurance
GW1115 Offline
Outdoorsman

Registered: 03/13/12
Posts: 208
Loc: California
We are considering switching to USAA for all our insurance needs, comments from anyone who has any experience with them, thanks in advance

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#11543498 - 04/14/16 09:05 PM Re: USAA Insurance [Re: GW1115]
stuntmandave Offline
Angler

Registered: 11/04/14
Posts: 335
Loc: Garland, Tx
I have them for renters, auto, and have my firearms insured. They give you a pretty good bundle deal if you you insure a number of things. Don't have a boat yet so I can't speak on that. Great customer service though, and they have family benefits.
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#11543991 - 04/15/16 06:45 AM Re: USAA Insurance [Re: GW1115]
slim1 Offline
Pro Angler

Registered: 05/24/13
Posts: 597
Loc: Cooper, TX
I have all my insurance through USAA. They are great. I've had a couple of car claims and a hail damage claim on my roof. Every claim was handled quickly and I got more than I expected. You might find insurance for less but I don't think you can find better.
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#11546038 - 04/16/16 07:14 AM Re: USAA Insurance [Re: GW1115]
6BOOMER Online   content
Pro Angler

Registered: 01/16/12
Posts: 672
Loc: Del Rio, Tx
I've had them for a number of years now. Few claims and very efficient. Don't have boat insurance however they go through Progressive. A preferred customer with USAA through Progressive. Had a couple claims for boat now and no questions and extremely quick.

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#11569349 - 04/27/16 02:50 PM Re: USAA Insurance [Re: 6BOOMER]
pwarren Online   content
Outdoorsman

Registered: 03/29/16
Posts: 120
Loc: Lakeside, TX
I have USAA for all 3 of my cars and also homeowner's insurance. They are great! I was able to get better coverage for a lower price than any other insurance company. The other companies prices don't even come close to USAA's. I've never made a claim for damage but I did have to get my car towed home once for having 2 blowouts, which they had extremely good service for.

Originally Posted By: 6BOOMER
I've had them for a number of years now. Few claims and very efficient. Don't have boat insurance however they go through Progressive. A preferred customer with USAA through Progressive. Had a couple claims for boat now and no questions and extremely quick.



I'm currently looking for boat insurance while having USAA for everything else. So do you ask USAA and they give you a progressive policy? Or do I need to just talk to progressive separately on my own?

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#11569418 - 04/27/16 03:19 PM Re: USAA Insurance [Re: pwarren]
HaulinBass02 Online   content
Angler

Registered: 06/30/05
Posts: 497
Loc: Springtown, TX
I just got insurance for my boat through USAA/Progressive. I called up USAA and they transferred me to a Progressive rep that handles USAA preferred customers. Plus, I just found out in a letter I got from Progressive, that they are a wholly owned subsidiary of USAA. The rate was definitely cheaper than going straight through Progressive. I know, I went online and did a matching quote.
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#11578700 - 05/02/16 02:54 PM Re: USAA Insurance [Re: HaulinBass02]
pwarren Online   content
Outdoorsman

Registered: 03/29/16
Posts: 120
Loc: Lakeside, TX
Originally Posted By: HaulinBass02
I just got insurance for my boat through USAA/Progressive. I called up USAA and they transferred me to a Progressive rep that handles USAA preferred customers. Plus, I just found out in a letter I got from Progressive, that they are a wholly owned subsidiary of USAA. The rate was definitely cheaper than going straight through Progressive. I know, I went online and did a matching quote.



Thanks for your help! I was able to do it online from the USAA website. It took me to the Progressive portal for USAA members. It was super easy to get everything set up.

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#11578764 - 05/02/16 03:19 PM Re: USAA Insurance [Re: GW1115]
Cast Offline
TFF Celebrity

Registered: 07/31/12
Posts: 5286
Loc: North Texas - God's Country
Our vehicles have all been USAA insured.
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#11584012 - 05/04/16 09:38 PM Re: USAA Insurance [Re: GW1115]
blueduck Online   content
Angler

Registered: 10/21/10
Posts: 282
I have been with USAA since1966, and with Progressive for 6 years now and never have problems.
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#11584521 - 05/05/16 08:20 AM Re: USAA Insurance [Re: GW1115]
Outdoordude Offline
Extreme Angler

Registered: 04/20/09
Posts: 2006
My house is under USAA and they have been very responsive and worked quickly on the only claim I have submitted.

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#11586494 - 05/06/16 07:00 AM Re: USAA Insurance [Re: GW1115]
RedRanger Online   content
burro desagradable

Registered: 08/20/03
Posts: 21405
Loc: Frisco, Texas
I handle quit a few water damage or under slab related claims with USAA, they are excellent to work with and tend to bend over backwards for their clients.

Allstate and Farmers are by far the worst.........
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#11602414 - 05/14/16 07:17 AM Re: USAA Insurance [Re: RedRanger]
Bob Landry Online   content
Extreme Angler

Registered: 08/10/11
Posts: 2316
Loc: Austin, Tx
Originally Posted By: RedRanger
I handle quit a few water damage or under slab related claims with USAA, they are excellent to work with and tend to bend over backwards for their clients.

Allstate and Farmers are by far the worst.........


Add State Farm to that list. I tried to submit a claim for damage to the awning on my RV and was denied because I didn't have a rider covering the awning. I guess I should have a rider to cover the bumpers on my three vehicles I have insured with them.
As soon as a fault accident clears my driving record and I can get a better rate from someone else, State Farm is off like a prom dress.
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#11602429 - 05/14/16 07:25 AM Re: USAA Insurance [Re: GW1115]
Lee in Texas Offline
TFF Celebrity

Registered: 03/23/13
Posts: 8984
Loc: Wise County Texas
Hmmmmmm hmmm thanks for the info. Picked up my boat insurance via 'Bob' who steered me to Progressive.
Was a little skittish of using them but, from everything I hear on hear and Bob, almost all are very happy with their service.
I did not know they are a part of USAA....great company.
Man, hope I never have to make a claim but if I do, like the sound of the service reports on here.

With all the storm claims here in Texas recently, I'm sure home owners insurance is going to go up.....way up in cost.
Wasn't that long ago if I remember correctly, several insurance companies started to not cover roof's and other storm related issues.

JMO
God Bless
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#11604517 - 05/15/16 06:23 PM Re: USAA Insurance [Re: Bob Landry]
RedRanger Online   content
burro desagradable

Registered: 08/20/03
Posts: 21405
Loc: Frisco, Texas
Originally Posted By: Bob Landry
Originally Posted By: RedRanger
I handle quit a few water damage or under slab related claims with USAA, they are excellent to work with and tend to bend over backwards for their clients.

Allstate and Farmers are by far the worst.........


Add State Farm to that list. I tried to submit a claim for damage to the awning on my RV and was denied because I didn't have a rider covering the awning. I guess I should have a rider to cover the bumpers on my three vehicles I have insured with them.
As soon as a fault accident clears my driving record and I can get a better rate from someone else, State Farm is off like a prom dress.


I have had good luck with State Farm on residential houses, Don't know about RV's
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#11628764 - 05/26/16 04:54 PM Re: USAA Insurance [Re: RedRanger]
rb7764 Offline
Extreme Angler

Registered: 01/08/04
Posts: 1986
Loc: Frisco, TX, USA
I had USAA for many years and had great service. But a few years ago, I shopped around and found much cheaper rates on policies with more coverage through Kemper. I saved about $2100/y (home, cars, and boat). I called USAA and emailed them the quote I had from Kemper, and they were not able to match or even come close.

I have had one claim with Kemper and they went so far above and beyond, I couldn't have been happpier.

Ron

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#11789146 - 08/21/16 03:37 PM Re: USAA Insurance [Re: GW1115]
C130 Online   content
Outdoorsman

Registered: 06/26/16
Posts: 208
Loc: Magnolia, TX
I've had USAA insurance for many years on everything I own. They aren't the cheapest but they've been decent to deal with. I can tell you if you have an issue and are getting hassled don't waste your time with the entry level person and go straight to the next level. I have several family members that have been with USAA for well over 30 years, some 40 years I believe. I've been with them since 1994 and had one large claim due to a lightening strike to my home. They were great after a few initial hassles. Fortunately, I've never had to use Progressive though I've insured several trailers, dirt bikes, RV's, and by boat by them through USAA.

I will say I don't think they are as good as they used to be. Their roadside service is contracted out to a company called Agura or something like that. I just had my first blowout on a Ford F450 and the company USAA uses is terrible. They sent out some very young kid who had no idea how to change a tire in a DRW truck. He scratched my F450 aluminum wheels in several places and then couldn't even get the wheel off. It's costing them almost $1700 just for the outer wheel for the F450. I had to deal with getting the tire changed myself and I missed a full day of work. USSAA told me they had nothing to do with any of it so they weren't responsible. I told them I pay my monthly bill to usaa, not Agura. USAA would not take any responsibility whatsoever. After days of arguing and numerous phone calls, emails, documentation, photos, etc. I am getting a check to replace the wheel, at least it's supposed to be on the way.

Another lesson learned is to video tape every single thing so you have proof. Too many people will lie and try to screw you out of every penny they can. Companies change their tune really quick when you show them video and threaten to sue them.


Edited by C130 (08/21/16 03:43 PM)
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#11841636 - 09/21/16 04:27 PM Re: USAA Insurance [Re: GW1115]
E5Zero Online   content
Extreme Angler

Registered: 08/13/07
Posts: 1921
Loc: Downtown Tomball, Texas
As a military brat I decided to take a look at USAA about making the switch. We went through everything and it was all good until I was asked if we had any pets. I said yes a dog. Has it ever bitten anyone? Well about 7 years ago my 2 year old niece startled the dog who was asleep under a blanket by kissing him on the nose, the dog snapped and got her on the lip, nothing major, just a nip. Upon sharing this the tone of the conversation changed dramatically and I was told they could not cover my home and was transferred to a Foremost rep. I declined to proceed any further. I asked the guy, so what if I had lied? I was disappointed because of all the good I had heard about them. Kind of sucked.
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#12074073 - 02/02/17 09:47 PM Re: USAA Insurance [Re: GW1115]
lunkerloser Offline
Angler

Registered: 01/12/06
Posts: 309
Loc: Burleson
I am the rare exception it appears. USAA treated me like a piece of dog $hit. I was completely honest with them. In hindsight I should have lied.

Its easy for an insurance company to deny the claim to see if you have the bucks and the patience to fight them. Its rigged against the customer.

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