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#11515189 - 03/31/16 10:19 PM My brand new Falcon rod broke
Danny L. Weems Offline
Extreme Angler

Registered: 03/19/14
Posts: 1161
Loc: Como, Texas
I bought a Falcon Cara Weightless worn rod from Academy in Tyler less than a month ago and about my third cast today it just breaks about 12" from tip. I have no idea how it broke, it just snapped when I cast.
I haven't had a Falcon rod since I bought a Carolina lizard dragger about 25 years ago and I've never had any trouble with their products.
Has anyone had to deal with Falcon or Academy on something like this?
Would I contact Falcon or Academy?
I really like the rod and fully understand every manufacturer has problems from time to time so I'm no way upset at Falcon, just looking for some advice.

Thanks
_________________________
Phil 4:13 "I can do all things through Christ who strengthens me"

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#11515196 - 03/31/16 10:20 PM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
Rhaider Offline
Outdoorsman

Registered: 09/02/13
Posts: 181
Loc: Denton TX
If you bring it back to Academy with the receipt they're usually great about customer service. Also, I'm sure Falcon would help you out too but that may take a good bit longer than going to the retailer directly.
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A return to first principles in a Republic is sometimes caused by the simple virtues of one man. – Niccolò Machiavelli

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#11515200 - 03/31/16 10:23 PM Re: My brand new Falcon rod broke [Re: Rhaider]
Danny L. Weems Offline
Extreme Angler

Registered: 03/19/14
Posts: 1161
Loc: Como, Texas
Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.

Thanks
_________________________
Phil 4:13 "I can do all things through Christ who strengthens me"

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#11515217 - 03/31/16 10:29 PM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
Rhaider Offline
Outdoorsman

Registered: 09/02/13
Posts: 181
Loc: Denton TX
Definitely. They helped me out this weekend when the drag star on my curado stopped clicking. Replaced it no questions asked.
_________________________
A return to first principles in a Republic is sometimes caused by the simple virtues of one man. – Niccolò Machiavelli

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#11515224 - 03/31/16 10:32 PM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
Fish Killer Offline
Big Sexy

Registered: 12/11/04
Posts: 24912
Loc: Weatherford
How many times did you fish with it before it broke?
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#11515262 - 03/31/16 10:46 PM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
CLedbetter Offline
Outdoorsman

Registered: 01/25/15
Posts: 167
Loc: DFW
Academy will take anything back. Watched a guy return 1 yr old work boots that had been road hard and put up wet. Couldn't believe he had the balls to even try to return them.

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#11515297 - 03/31/16 11:04 PM Re: My brand new Falcon rod broke [Re: Fish Killer]
Danny L. Weems Offline
Extreme Angler

Registered: 03/19/14
Posts: 1161
Loc: Como, Texas
Originally Posted By: Fish Killer
How many times did you fish with it before it broke?

Went out 3 or 4 times since I had it but didn't use it that much. It was in my rotation of 12 or so others on the deck of my boat.
_________________________
Phil 4:13 "I can do all things through Christ who strengthens me"

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#11515423 - 04/01/16 05:40 AM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
Jaret Latta Offline
TFF Celebrity

Registered: 01/06/07
Posts: 5852
Loc: Austin, Tx/Nacogdoches, Tx
Never taken a rod back to academy with a receipt. Only time you need a receipt is if you want cash back. Take it in. Show them and tell them you want another rod. If they don't have it, you will get a store gift card

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#11515426 - 04/01/16 05:46 AM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
RedRanger Offline
burro desagradable

Registered: 08/20/03
Posts: 20323
Loc: Frisco, Texas
Academy usually is easy to deal with

If you have an issue you can send it back to Falcon, they will make a determination if it was manufacture warranty issue.

I have been dealing with Falcon rods for many years and only fish with them, they have always been more than fair with me on warranty issues.
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I'm a top 10er!

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#11515480 - 04/01/16 06:55 AM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
Ken A. Online   content
TFF Celebrity

Registered: 10/02/06
Posts: 7751
Loc: Trophy Club, TX
Originally Posted By: Danny L. Weems
Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.

Thanks


Why you buying those cheap rods Danny??

bolt

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#11515484 - 04/01/16 06:57 AM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
Okie Poke Offline
TFF Guru

Registered: 02/28/04
Posts: 14156
Loc: Flower Mound, TX
Academy will take it back...no questions asked.
_________________________
2007 Skeeter 20i w/ 250 HPDI




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#11515493 - 04/01/16 07:01 AM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
SteezMacQueen Online   happy
TFF Team Angler

Registered: 11/02/14
Posts: 3048
Loc: Red Oak, Galveston, and Pagosa...
.......and that's been my experience last year with Falcon. Unknown breaks. I thought they were damaged during shipping, but the last batch I picked up in person. Never again.
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Daiwa
Megabass
Lews



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#11515606 - 04/01/16 07:59 AM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
Undertaker56 Offline
Outdoorsman

Registered: 04/28/14
Posts: 212
Loc: Victoria Texas
Academy will take anything back EXCEPT a gun or ammo. I used to work there.
_________________________
I'm the last one to let you down!!!


Yes I am a real Undertaker..
I will give up my rod when you pry my cold dead hands off of it!!!!

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#11515621 - 04/01/16 08:04 AM Re: My brand new Falcon rod broke [Re: Danny L. Weems]
monster fish Offline
Angler

Registered: 02/12/08
Posts: 336
Loc: floresville
i have had a few rods from academy break on me, I am thinking maybe because the way they handle them at the store, im sure they are shipped in bulk and maybe get thrown around at times. but they will exchange with no problem,,,,
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www.trophe.net

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#11515647 - 04/01/16 08:15 AM Re: My brand new Falcon rod broke [Re: Ken A.]
Danny L. Weems Offline
Extreme Angler

Registered: 03/19/14
Posts: 1161
Loc: Como, Texas
Originally Posted By: Ken A.
Originally Posted By: Danny L. Weems
Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.

Thanks


Why you buying those cheap rods Danny??

bolt


LOL Ken, I took a reccomendation for one of the yahoos on here!
whip
_________________________
Phil 4:13 "I can do all things through Christ who strengthens me"

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