Hello, I am here to let everyone know that all orders have been shipped and received by the folks who ordered. I am not here making any excuses. When I launched our website, we were not expecting to do the amount of business we got initially. We only had about eight products listed. We did several hundred orders in the first week and a half. We were expecting about 100 based on the fact we only had a few colors listed. My mistake. During the first week, I had a family emergency that took me to Hawaii to get custody of my daughter. As far as people not receiving orders that were placed on here..... Never. There have been times when people would place an order and not leave me a message as to what color they wanted. Paypal doesn't use your TFF handle. Practically impossible to track down those orders trying to match an address or a name. Emails were always sent to the address associated with the paypal account and I was able to track everybody down. SO basically I am apologizing to the 4 or 5 customers who had to wait a long time to get their baits. In every instance, I offered a 40% off the next order or 50 free baits. It was my mistake and I take full responsibility and I can definitely understand being upset about it.