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#11267904 - 12/07/15 03:10 PM Crazy Angler Customer Service Unreal!
hawghoover Offline
Angler

Registered: 01/28/15
Posts: 444
Loc: Lewisville Tx
WOW,i had an order lost in the mail and Robert replaced the order at his own expense as i fight it out with the USPS...you just dont find this kind of customer service anywhere! needless to say he has made a customer for life with me! and by the way the Bandits look great.will report tomorrow on how they catch Crappie! thanks so much!


Edited by hawghoover (12/07/15 03:35 PM)

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#11267923 - 12/07/15 03:14 PM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
Jonathan_Zambrano Offline
Outdoorsman

Registered: 11/19/07
Posts: 196
I too am amazed at how well they take care of their customers! Tip top for sure!
_________________________

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#11269326 - 12/08/15 12:42 AM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
STING'UM Online   happy
Outdoorsman

Registered: 12/16/09
Posts: 93
Loc: Waco, Texas
Yes indeed! He also did much the same for me also. We need people like that around!

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#11269994 - 12/08/15 11:07 AM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
hawghoover Offline
Angler

Registered: 01/28/15
Posts: 444
Loc: Lewisville Tx
well i can say they catch Crappie too! Sour Grape was the color of the day!! Thanks Robert!

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#11271443 - 12/09/15 05:42 AM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
hawghoover Offline
Angler

Registered: 01/28/15
Posts: 444
Loc: Lewisville Tx
will give them another try today!

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#11274217 - 12/10/15 10:54 AM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
hawghoover Offline
Angler

Registered: 01/28/15
Posts: 444
Loc: Lewisville Tx
did well.caught 17 keepers out of about 40!


Edited by hawghoover (12/11/15 07:39 PM)

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#11274303 - 12/10/15 11:31 AM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
txmark1959 Offline
Extreme Angler

Registered: 07/19/12
Posts: 1160
Loc: Onalaska, TX
good folks
_________________________
Mark Cooper
Onalaska Texas

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#11277058 - 12/11/15 06:52 PM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
deucer02 Offline
TFF Guru

Registered: 02/20/09
Posts: 10972
Loc: Irving, Texas and Cedar Creek
Is Crazy Angler a local company?
_________________________
"Those that can, do. Those that can't, teach college "

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#11277067 - 12/11/15 06:57 PM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
Gamblinman Online   content
Extreme Angler

Registered: 11/26/02
Posts: 2003
Loc: Yantis, TX
_________________________


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#11277080 - 12/11/15 07:02 PM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
hawghoover Offline
Angler

Registered: 01/28/15
Posts: 444
Loc: Lewisville Tx
Winona Tx

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#11277099 - 12/11/15 07:08 PM Re: Crazy Angler Customer Service Unreal! [Re: deucer02]
Ken Gaby Online   content
Extreme Angler

Registered: 05/08/07
Posts: 2296
Loc: Belton, TX
Originally Posted By: deucer02
Is Crazy Angler a local company?

If you live in Winona, it's as local as it can be. Otherwise, it's a Texas company. Products are made in the shop on Robert's property.
_________________________
A life without God is like an unsharpened pencil, it has no point. Billy Graham
http://www.proanglertackle.com Best crappie and catfish rods/reels
http://www.crazyanglertackle.com Premium crappie baits and jig tying accessories
www.thermoclinelures.com / "Helping YOU catch MORE & LARGER fish!"
http://www.beereadys.com World's Best Rod Holders

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#11289629 - 12/18/15 05:30 AM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
hawghoover Offline
Angler

Registered: 01/28/15
Posts: 444
Loc: Lewisville Tx
Update...........after 2 trips to the local PO and a letter from the Post Master saying the shipment was lost,4 phone calls and 2 Appeals denied on line i now will turn to Social Media only because you cant go Better Business Bureau on the USPS.i can say i will not order anything that must be shipped by USPS!

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#11289698 - 12/18/15 07:12 AM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
HOGON Online   content
Pro Angler

Registered: 01/07/12
Posts: 507
Loc: McKinney, Texas
ROBERT IS THE MAN!!!! Crazy Angler is a great product run by GREAT PEOPLE.
_________________________
SCHMIDTY a.k.a. HOGON!!

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#11289719 - 12/18/15 07:22 AM Re: Crazy Angler Customer Service Unreal! [Re: hawghoover]
HOGON Online   content
Pro Angler

Registered: 01/07/12
Posts: 507
Loc: McKinney, Texas
Hawghoover you are perfectly entitled to your opinion on the USPS and I would be upset as well.

That being said, I think in the grand scheme of things and considering how much mail the USPS handles on a daily basis...it's a wonder there are not more stories like yours in all honesty.

I'm willing to cut them a bit of slack and just say it was a fluke regrettable incident losing your package this time. I'd be willing to bet you could place another 10 orders and they would not lose any of them.

I wish you could have received some better customer service from the USPS after the fact.

Robert made it right for you which anyone who knows Robert knew he would.

Merry Christmas to you and your family.

Nice Hawgs by the way.
_________________________
SCHMIDTY a.k.a. HOGON!!

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#11289727 - 12/18/15 07:27 AM Re: Crazy Angler Customer Service Unreal! [Re: HOGON]
hawghoover Offline
Angler

Registered: 01/28/15
Posts: 444
Loc: Lewisville Tx
i dont have such a problem with them getting lost as i do the run around i get after paying insurance and not getting reimbursed !
Originally Posted By: HOGON
Hawghoover you are perfectly entitled to your opinion on the USPS and I would be upset as well.

That being said, I think in the grand scheme of things and considering how much mail the USPS handles on a daily basis...it's a wonder there are not more stories like yours in all honesty.

I'm willing to cut them a bit of slack and just say it was a fluke regrettable incident losing your package this time. I'd be willing to bet you could place another 10 orders and they would not lose any of them.

I wish you could have received some better customer service from the USPS after the fact.

Robert made it right for you which anyone who knows Robert knew he would.

Merry Christmas to you and your family.

Nice Hawgs by the way.

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