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Max Online: 36273 @ 01/23/13 02:34 PM
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#11263967 - 12/05/15 01:21 PM Elec. MasterBuilt issues ???
RedSkeeter Offline
Bedazzled

Registered: 04/12/05
Posts: 13751
Loc: TEXAS
This is the first season for my smoker I'm still learning, I love the results with this unit.
I've noticed a drop off on my temp inside while I rasie the temp on the thermostat it won't respond like it used to.. Do you scrub the element or the sensor to get it back. It would go over 275-300 now it's 160-200 on those settings... Just curious if someone can enlighten me... grin
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#11264022 - 12/05/15 02:10 PM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
BAIT956 Offline
Angler

Registered: 02/27/03
Posts: 382
Loc: Lake Fork Tx.

I would call Masterbuilt Red. See how good their customer service is. If the machine is still under warranty, you for sure want to check that out too.

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#11264368 - 12/05/15 06:17 PM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
Luke57 Offline
Extreme Angler

Registered: 04/06/09
Posts: 1447
Loc: Aledo Tx
I've got one and never noticed it to act like that
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#11266867 - 12/07/15 08:22 AM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
RedSkeeter Offline
Bedazzled

Registered: 04/12/05
Posts: 13751
Loc: TEXAS
Yeah it's strange, (it would get) hotter than you'd want. I'd have to keep an eye on the temp and adjust as needed. Now-I just set it and hope it gets to 200-225... I went to the masterbuilt website, not very helpful. I'll call today and see how it goes... thumb
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#11267507 - 12/07/15 12:56 PM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
Mark Perry Online   content


Registered: 01/09/04
Posts: 50162
Loc: Highway 1
Call them. They have incredible CS.
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#11268222 - 12/07/15 05:31 PM Re: Elec. MasterBuilt issues ??? [Re: Mark Perry]
RedSkeeter Offline
Bedazzled

Registered: 04/12/05
Posts: 13751
Loc: TEXAS
Originally Posted By: Mark Perry
Call them. They have incredible CS.


clap yep........... grin
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#11268356 - 12/07/15 06:34 PM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
BAIT956 Offline
Angler

Registered: 02/27/03
Posts: 382
Loc: Lake Fork Tx.
So Red. what was the problem? Asking for a friend.

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#11268591 - 12/07/15 07:48 PM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
Bigbob_FTW Online   content
Big Sprocket Bob

Registered: 10/25/06
Posts: 45741
Loc: White Settlement, TX.
Originally Posted By: RedSkeeter
Originally Posted By: Mark Perry
Call them. They have incredible CS.


clap yep........... grin


+1
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#11274526 - 12/10/15 01:49 PM Re: Elec. MasterBuilt issues ??? [Re: BAIT956]
RedSkeeter Offline
Bedazzled

Registered: 04/12/05
Posts: 13751
Loc: TEXAS
Originally Posted By: BAIT956
So Red. what was the problem? Asking for a friend.
They told me to scoth brite the temp sensor next the control knob. I have spilt liquids on it or near it. If that don't fix it, they'll send me a new element... thumb My unit is analog, not digital, two different animals...
Hadn't got to try it yet, been stuck in the city, Christmas parties and such...Tis the season, we'll get back to Fork next week...
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#11325909 - 01/06/16 02:50 AM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
cbag1 Offline
Pro Angler

Registered: 03/11/05
Posts: 574
Loc: New Braunfels
My digital control unit if messed up and only shows partial numbers. I should call them and see what say about it. They might replace it who knows.

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#11325955 - 01/06/16 05:48 AM Re: Elec. MasterBuilt issues ??? [Re: cbag1]
Bigbob_FTW Online   content
Big Sprocket Bob

Registered: 10/25/06
Posts: 45741
Loc: White Settlement, TX.
Originally Posted By: cbag1
My digital control unit if messed up and only shows partial numbers. I should call them and see what say about it. They might replace it who knows.


They did mine.
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#11327323 - 01/06/16 05:02 PM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
cbag1 Offline
Pro Angler

Registered: 03/11/05
Posts: 574
Loc: New Braunfels
It is worth a shot. The only time I think about it is when I'm using it occasionally on the weekends. I need to write myself a note.

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#11331563 - 01/08/16 10:13 AM Re: Elec. MasterBuilt issues ??? [Re: RedSkeeter]
cbag1 Offline
Pro Angler

Registered: 03/11/05
Posts: 574
Loc: New Braunfels
I called them and they wanted to sell me a new control panel for 49.00. I told her no. I'm not putting that into a 10 year old smoker.

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