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Dec 30th, 2023
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 Hydrowave
#11203137
11/03/15 03:39 PM
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Joined: Oct 2012
Posts: 1,906
Mulkey
OP
Extreme Angler
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OP
Extreme Angler
Joined: Oct 2012
Posts: 1,906 |
I took my Hydrowave off the boat the other day and notice that a screw was loose inside. Since I wasn't that far from them, I decide to stop by and have them check it out. No question ask, they just hand me a new one and gave my a tour of the place.
I was really surprised they took that much care of me, knowing that I was just a local fisherman and not a pro. Just that I would share this.
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Re: Hydrowave
[Re: Mulkey]
#11203233
11/03/15 04:18 PM
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Joined: Jul 2013
Posts: 965
Karl Dietz
Pro Angler
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Pro Angler
Joined: Jul 2013
Posts: 965 |
Karl Dietz
2015 BassCat Cougar/250 Mercury ProXS
2 HB Helix 12's
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Re: Hydrowave
[Re: Mulkey]
#11203437
11/03/15 06:21 PM
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Joined: Jul 2012
Posts: 1,157
JohnButte
Extreme Angler
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Extreme Angler
Joined: Jul 2012
Posts: 1,157 |
In this day and age of multimedia instant communication, customer service is more important than ever and pays off more than ever.
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Re: Hydrowave
[Re: Mulkey]
#11203538
11/03/15 07:21 PM
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Joined: Jan 2004
Posts: 1,473
BigJohn
Extreme Angler
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Extreme Angler
Joined: Jan 2004
Posts: 1,473 |
I took my Hydrowave off the boat the other day and notice that a screw was loose inside. Since I wasn't that far from them, I decide to stop by and have them check it out. No question ask, they just hand me a new one and gave my a tour of the place.
I was really surprised they took that much care of me, knowing that I was just a local fisherman and not a pro. Just that I would share this. Sir was a pleasure meeting you yesterday and glad we were able to take care of you. Anyone in the area that needs a HydroWave fixed, get accessories, or anything with us we are more than happy to let you stop by and see what we can do. Below is my contact information if you need anything at all:
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