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Phoenix boats
#10977426
07/15/15 01:21 AM
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Joined: Mar 2013
Posts: 208
Knott Head
OP
Outdoorsman
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OP
Outdoorsman
Joined: Mar 2013
Posts: 208 |
Anyone with a Phoenix boat on here? I noticed a crack below the rub rail after being in rough water. Phoenix will not cover under warranty. Anyone else experienced similar issues with their Phoenix?
Knott Head
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Re: Phoenix boats
[Re: Knott Head]
#10980342
07/16/15 02:03 PM
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Joined: Apr 2005
Posts: 10,466
papamark
Mini Tractor
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Mini Tractor
Joined: Apr 2005
Posts: 10,466 |
Did you buy it new or used ?
If you bought it used you had to buy the warranty, I think it was about 150 and only good for 5 years
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Re: Phoenix boats
[Re: Knott Head]
#10980348
07/16/15 02:06 PM
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Joined: Oct 2010
Posts: 395
RecLending.com
Angler
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Angler
Joined: Oct 2010
Posts: 395 |
Anyone with a Phoenix boat on here? I noticed a crack below the rub rail after being in rough water. Phoenix will not cover under warranty. Anyone else experienced similar issues with their Phoenix? We don't do anything with boat warranty. Thank you, Ken
RecLending Office (517) 543-6921 Email: Info@Reclending.com Todd's Cell: 517-294-0459
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Re: Phoenix boats
[Re: Knott Head]
#10990294
07/21/15 10:53 AM
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Joined: May 2010
Posts: 4,582
lamoon78
TFF Team Angler
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TFF Team Angler
Joined: May 2010
Posts: 4,582 |
Anyone with a Phoenix boat on here? I noticed a crack below the rub rail after being in rough water. Phoenix will not cover under warranty. Anyone else experienced similar issues with their Phoenix? Hard to believe they wont unless they think it was done by you hitting something. They have been great on fixin the few issues my boat had.
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Re: Phoenix boats
[Re: Knott Head]
#10990978
07/21/15 03:39 PM
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Joined: Jun 2013
Posts: 3,155
bush hog
TFF Team Angler
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TFF Team Angler
Joined: Jun 2013
Posts: 3,155 |
So far I've been very pleased with their customer service.
To whom much is given, much is required.
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Re: Phoenix boats
[Re: Knott Head]
#10993337
07/22/15 03:39 PM
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Joined: Aug 2007
Posts: 2,739
Phoenix_Ed
Extreme Angler
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Extreme Angler
Joined: Aug 2007
Posts: 2,739 |
Have you gone direct to the guys at Phoenix? Their customer service is outstanding.
I have a couple of cracks in my gel coat, but nothing structurally wrong. I have showed it to my dealer, they may get fixed at some point.
Wishin I was fishin!! ..............>(((//*> 2021 Phoenix 819 - Mercury 200 4 Stroke - Ultrex Her name is Novia Número Cinco. Humminbird Helix 10 Mega DI - Helix 12 Mega SI - Mega 360 PB Largemouth - 9.51 - Toledo Bend - March 2014
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Re: Phoenix boats
[Re: papamark]
#10994768
07/23/15 02:15 AM
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Joined: Mar 2013
Posts: 208
Knott Head
OP
Outdoorsman
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OP
Outdoorsman
Joined: Mar 2013
Posts: 208 |
We bought it brand new from Shipp's Marine in Gladewater. The boat is only 2.5 yrs old. Other anglers have told me the crack is a natural stress fracture that other boat manufactures Cover under warranty. Very disappointed with Phoenix. I don't recommend them or Shipp's Marine.
Last edited by Knott Head; 07/23/15 02:17 AM.
Knott Head
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Re: Phoenix boats
[Re: Knott Head]
#11008159
07/29/15 09:18 PM
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Joined: Jun 2012
Posts: 3,433
KB1953
TFF Team Angler
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TFF Team Angler
Joined: Jun 2012
Posts: 3,433 |
Under warranty and they will not repair; another reason not to buy a Phoenix. There will probably be more to follow. Try posting this in the Bass section and you may get some positive results.
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Re: Phoenix boats
[Re: Knott Head]
#11014315
08/02/15 01:26 AM
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Joined: Jun 2012
Posts: 3,433
KB1953
TFF Team Angler
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TFF Team Angler
Joined: Jun 2012
Posts: 3,433 |
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Re: Phoenix boats
[Re: Knott Head]
#11014708
08/02/15 12:50 PM
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Joined: Jun 2011
Posts: 15,457
921 Phoenix
TFF Guru
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TFF Guru
Joined: Jun 2011
Posts: 15,457 |
All Manufactures have in their warranty they DO NOT cover stress cracks. I assume this is not a structure problem or they would have fixed it. Why are they saying they do not want to cover it, did they say you hit something, they would have given you some reason.
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Re: Phoenix boats
[Re: Knott Head]
#11018965
08/04/15 02:31 PM
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Joined: Aug 2007
Posts: 2,739
Phoenix_Ed
Extreme Angler
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Extreme Angler
Joined: Aug 2007
Posts: 2,739 |
I always love threads like this. Sure glad its not a Nitro, would have been ten pages by now!
Hopefully the situation gets worked out, I love my boat and have had no complaints in the over two years I've had mine. The surface crack or two I have in my gel coat are minor, barely feel them with a fingernail.
Wishin I was fishin!! ..............>(((//*> 2021 Phoenix 819 - Mercury 200 4 Stroke - Ultrex Her name is Novia Número Cinco. Humminbird Helix 10 Mega DI - Helix 12 Mega SI - Mega 360 PB Largemouth - 9.51 - Toledo Bend - March 2014
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Re: Phoenix boats
[Re: Knott Head]
#11026170
08/07/15 03:53 AM
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Joined: Nov 2003
Posts: 259
YAMADOGGY
Angler
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Angler
Joined: Nov 2003
Posts: 259 |
that's why all ranger, champion and others quality is suffering after GENMAR. now all thrown together in flippin at the ranger site......quality down and price up. I own a champion and its a good boat but all these mergers aint good....a good company can do things outside warranty to please customers when no obvious neglect has taken place....my opinion
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Re: Phoenix boats
[Re: YAMADOGGY]
#11026200
08/07/15 04:29 AM
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Joined: Jan 2004
Posts: 72,293
Mark Perry
Super Freak
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Super Freak
Joined: Jan 2004
Posts: 72,293 |
that's why all ranger, champion and others quality is suffering after GENMAR. now all thrown together in flippin at the ranger site......quality down and price up. I own a champion and its a good boat but all these mergers aint good....a good company can do things outside warranty to please customers when no obvious neglect has taken place....my opinion Champion is no more. Genmar is long gone too. I will also respectfully disagree on the level of service at Flippin. My experiences as an owner of one of their brands has been nothing short of excellent. I have always talked to a person when I have ordered parts or had questions and they have bent over backwards for me. They have shipped 2 parts when I was not sure what I needed and waited till I verified what I needed before I was charged for it. Despite the mergers you speak of the same people that have been there for years are doing the same jobs just like they did under Mr. Wood's ownership.
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Re: Phoenix boats
[Re: Knott Head]
#11026882
08/07/15 03:57 PM
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Joined: Jun 2012
Posts: 3,433
KB1953
TFF Team Angler
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TFF Team Angler
Joined: Jun 2012
Posts: 3,433 |
Just ask Big Ol Sack about his brand new Ranger!
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Re: Phoenix boats
[Re: Mark Perry]
#11248973
11/28/15 01:20 AM
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Joined: Dec 2007
Posts: 197
Emerson Biggens
Outdoorsman
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Outdoorsman
Joined: Dec 2007
Posts: 197 |
Not anymore, top three are gone. Heerrrreeee's Johnny!
Emerson Biggens
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