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#10932519 - 06/22/15 09:05 AM recall work
jwcromer Offline
Extreme Angler

Registered: 11/18/06
Posts: 2228
Loc: N. Richland Hills,Texas
my 2007 chevy trail blazer has several recall,going to dealer this week for repairs,how can I prevent the dealer for charging me for some other work they did.Would going to Moritz prevent this?

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#10932881 - 06/22/15 11:33 AM Re: recall work [Re: jwcromer]
Tommie Offline
Pro Angler

Registered: 12/18/10
Posts: 899
Loc: Longview, Tx
You are going to need to explain this a little more in detail. Your dealer did work on your vehicle and you don't want to pay? If it's recall work under warranty, you don't have anything to worry about.
_________________________


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#10932980 - 06/22/15 12:27 PM Re: recall work [Re: jwcromer]
patriot07 Online   content
TFF Guru

Registered: 04/20/10
Posts: 16806
Loc: chateau d'if
Is the repair work going to be under warranty? Sounds unlikely for a 2007. I agree with Tommie - we need more detail.
_________________________
Life can only be understood backwards; but it must be lived forwards.
- Soren Kierkegaard

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#10933056 - 06/22/15 12:58 PM Re: recall work [Re: jwcromer]
Stump jumper Offline
TFF Celebrity

Registered: 04/19/04
Posts: 6983
Loc: Rockwall
Dealer should not do work that you do not authorize. If they do then do not pay and never go back.

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#10933497 - 06/22/15 04:43 PM Re: recall work [Re: jwcromer]
Nathan "Bull" Montgomery Offline
TFF Celebrity

Registered: 02/23/11
Posts: 5723
Loc: Fort Worth, Tx.
I think what he is saying is his truck has recalls (covered just like warranty, you dont pay a dime) And that he just wants to make sure they dont do any additional work without his approval thus costing him money. Any decent dealership should be calling you for approval for any other repairs. If they dont they are running a pretty crooked business and I would avoid that place like the plague!

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#10933791 - 06/22/15 07:26 PM Re: recall work [Re: Nathan "Bull" Montgomery]
jwcromer Offline
Extreme Angler

Registered: 11/18/06
Posts: 2228
Loc: N. Richland Hills,Texas
Originally Posted By: Nathan "Bull" Montgomery
I think what he is saying is his truck has recalls (covered just like warranty, you dont pay a dime) And that he just wants to make sure they dont do any additional work without his approval thus costing him money. Any decent dealership should be calling you for approval for any other repairs. If they dont they are running a pretty crooked business and I would avoid that place like the plague!
this

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#10934411 - 06/23/15 07:33 AM Re: recall work [Re: jwcromer]
patriot07 Online   content
TFF Guru

Registered: 04/20/10
Posts: 16806
Loc: chateau d'if
Just make sure and tell them when you drop it off that it's for warranty work only. If they try to charge you, talk to the manager. If he won't help, call the BBB. If you need it back quickly and they didn't give you a loaner and they're trying to charge you, just tell them you're going to call the police and report the car stolen if they don't give it back. And if they don't, call the police and report what's happening.
_________________________
Life can only be understood backwards; but it must be lived forwards.
- Soren Kierkegaard

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#10935211 - 06/23/15 12:37 PM Re: recall work [Re: jwcromer]
Stump jumper Offline
TFF Celebrity

Registered: 04/19/04
Posts: 6983
Loc: Rockwall
When I was getting free oil changes I would tell the service writer not to waste his time or mine pulling my air filters and bringing them to me. One thing I hate is service writers turned parts salesmen.

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#10935526 - 06/23/15 02:20 PM Re: recall work [Re: jwcromer]
Nathan "Bull" Montgomery Offline
TFF Celebrity

Registered: 02/23/11
Posts: 5723
Loc: Fort Worth, Tx.
So if your air filter was dirty clogged and black you wouldnt want to know about it? Its also the service advisors job to tell you if the technician finds anything while doing your oil change, which in turn, means he will be trying to sell you the parts you need. Its their job. Most places, if they are run right, will not sell you something you don't need. We dont do it at my dealership. i know there are some out there that do but dont throw us all into the same category.

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#10936752 - 06/24/15 06:55 AM Re: recall work [Re: Nathan "Bull" Montgomery]
patriot07 Online   content
TFF Guru

Registered: 04/20/10
Posts: 16806
Loc: chateau d'if
Originally Posted By: Nathan "Bull" Montgomery
So if your air filter was dirty clogged and black you wouldnt want to know about it? Its also the service advisors job to tell you if the technician finds anything while doing your oil change, which in turn, means he will be trying to sell you the parts you need. Its their job. Most places, if they are run right, will not sell you something you don't need. We dont do it at my dealership. i know there are some out there that do but dont throw us all into the same category.
They don't put a sign out front that says which ones are honest and which ones aren't.

Personally, I've never dealt with one that was honest.
_________________________
Life can only be understood backwards; but it must be lived forwards.
- Soren Kierkegaard

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#10937606 - 06/24/15 01:24 PM Re: recall work [Re: jwcromer]
jwcromer Offline
Extreme Angler

Registered: 11/18/06
Posts: 2228
Loc: N. Richland Hills,Texas
recall work is on part no.2,but it cost 75.00 to move part no.1 out of the way in order to get to part no.2

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#10938049 - 06/24/15 04:54 PM Re: recall work [Re: patriot07]
Nathan "Bull" Montgomery Offline
TFF Celebrity

Registered: 02/23/11
Posts: 5723
Loc: Fort Worth, Tx.
Originally Posted By: patriot07
Originally Posted By: Nathan "Bull" Montgomery
So if your air filter was dirty clogged and black you wouldnt want to know about it? Its also the service advisors job to tell you if the technician finds anything while doing your oil change, which in turn, means he will be trying to sell you the parts you need. Its their job. Most places, if they are run right, will not sell you something you don't need. We dont do it at my dealership. i know there are some out there that do but dont throw us all into the same category.
They don't put a sign out front that says which ones are honest and which ones aren't.

Personally, I've never dealt with one that was honest.


Sorry to hear that but there are some good ones out there. My best advice would be to research and get all the info and feedback you can on whatever dealership you are thinking about going to.

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#10938050 - 06/24/15 04:56 PM Re: recall work [Re: jwcromer]
Nathan "Bull" Montgomery Offline
TFF Celebrity

Registered: 02/23/11
Posts: 5723
Loc: Fort Worth, Tx.
Originally Posted By: jwcromer
recall work is on part no.2,but it cost 75.00 to move part no.1 out of the way in order to get to part no.2


That's BS if a dealership is telling you that. Or at least thats not the way Ford recalls work. The recall should cover removal and re installation of all necessary parts. Not just the part that failed. If that makes sense.

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#10938535 - 06/24/15 09:22 PM Re: recall work [Re: Nathan "Bull" Montgomery]
patriot07 Online   content
TFF Guru

Registered: 04/20/10
Posts: 16806
Loc: chateau d'if
Originally Posted By: Nathan "Bull" Montgomery
Originally Posted By: jwcromer
recall work is on part no.2,but it cost 75.00 to move part no.1 out of the way in order to get to part no.2


That's BS if a dealership is telling you that. Or at least thats not the way Ford recalls work. The recall should cover removal and re installation of all necessary parts. Not just the part that failed. If that makes sense.
Nathan is right. Recall work should cover everything required to perform the recall.

Only time I've ever had that not be quite true is when Chevy was doing a recall where they covered parts only for speedometer failures. It was not a failure that should have been covered past 60k miles at all. But Chevy paid for parts anyway out of the goodness of their hearts. Cost me $100 labor to get the entire gauge cluster replaced.
_________________________
Life can only be understood backwards; but it must be lived forwards.
- Soren Kierkegaard

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#10939792 - 06/25/15 12:44 PM Re: recall work [Re: Nathan "Bull" Montgomery]
Stump jumper Offline
TFF Celebrity

Registered: 04/19/04
Posts: 6983
Loc: Rockwall
Originally Posted By: Nathan "Bull" Montgomery
So if your air filter was dirty clogged and black you wouldnt want to know about it? Its also the service advisors job to tell you if the technician finds anything while doing your oil change, which in turn, means he will be trying to sell you the parts you need. Its their job. Most places, if they are run right, will not sell you something you don't need. We dont do it at my dealership. i know there are some out there that do but dont throw us all into the same category.
mine would never be dirty clogged and black so I tell them up front not to bother. I do all of my own routine maintenance now because for one I do not trust anyone else to do it right and it is a lot more convenient.

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