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Walmart unsatisfactory customer service #10904240 06/09/15 12:46 AM
Joined: Mar 2013
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Nathan_Fisher Offline OP
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So when Walmart puts Price Make Guarrantee you would think they mean it. NOT!

They were selling the GoPro Hero 4 for 129.00 as marked but would not honor pricing! They wouldn't even take the freaking tag down.

Walmart off 75 and Spring Creek in plano.

Worst service I have experienced and I worked retail for 10 years!


Hobie PA 12

Paddle Hard

PB 10lb 7oz at Lake Grapevine
Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher] #10904263 06/09/15 12:56 AM
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Duck_Hunter Offline
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That's BS. If it's wrong, definitely change the tag but they should also honor that. Maybe send your picture and a brief explanation to corporate. I'm not saying it will change anything for you personally, but might at least bring it to their attention.


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Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher] #10904295 06/09/15 01:09 AM
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Nathan_Fisher Offline OP
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Actually, all there GoPros are all incorrect. They are selling the GoPro 3 for 149.00 at 75 and spring creek in Plano. Good luck with management honoring all there mistakes though.


Hobie PA 12

Paddle Hard

PB 10lb 7oz at Lake Grapevine
Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher] #10918103 06/15/15 03:58 PM
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Nathan_Fisher Offline OP
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Update...

Walmart called me Friday afternoon to let me know they were sorry for the misinformation I was given by one person in management and that they should have honored the price.

I went this morning and was offered to order the Hero 4 or leave with the hero 3 silver since that's all they had. I got the same discount amount on the Hero 3 silver so I took that option and left after thanking them for making it right.

All in all I am shocked that a it wasn't resolved that day, but glad they made it right in the end.


Hobie PA 12

Paddle Hard

PB 10lb 7oz at Lake Grapevine
Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher] #10918673 06/15/15 07:34 PM
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AeroAgg06 Offline
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Walmart management is garbage from my experience; Their tire department stripped out the lug studs on my wife's car and refused to do anything about it.


Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher] #10918719 06/15/15 08:08 PM
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spiny norman Offline
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What they didn't tell you was this was a clear case of false advertising and if you wanted to you could take them to
Small claims court for triple damages. The price of the GoPro times three.
I'm sure they told you it was all about customer service etc.

Re: Walmart unsatisfactory customer service [Re: spiny norman] #10939488 06/25/15 03:50 PM
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Oldtrackster Offline
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Originally Posted By: spiny norman
What they didn't tell you was this was a clear case of false advertising and if you wanted to you could take them to
Small claims court for triple damages. The price of the GoPro times three.
I'm sure they told you it was all about customer service etc.


Yep, I was fixen to respond something like this. It was CYA after breaking the law. I wouldnt go through the hassle, but that is why they went the extra distance after the fact.

All that said, I thought it was common knowledge that walmart offers the worst customer service on the planet? ha! I hate going into walmart, so I go only when I have to.


Can someone explain how the Feds count recreational Red Snapper catch?

"Pretty sure it involves a witch doctor, an astrologist, and a tub of KY jelly." - jamisjockey
Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher] #10939726 06/25/15 05:17 PM
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Fish ZoMbiE Offline
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hmmm hmmm hmmm looks like a great deal 2 me.

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