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Max Online: 36273 @ 01/23/13 02:34 PM
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#10904240 - 06/08/15 07:46 PM Walmart unsatisfactory customer service
Nathan_Fisher Online   content
Outdoorsman

Registered: 03/06/13
Posts: 173
So when Walmart puts Price Make Guarrantee you would think they mean it. NOT!

They were selling the GoPro Hero 4 for 129.00 as marked but would not honor pricing! They wouldn't even take the freaking tag down.

Walmart off 75 and Spring Creek in plano.

Worst service I have experienced and I worked retail for 10 years!
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Hobie PA 12

Paddle Hard

PB 10lb 7oz at Lake Grapevine

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#10904263 - 06/08/15 07:56 PM Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher]
Duck_Hunter Online   content
TFF Celebrity

Registered: 03/24/14
Posts: 9986
Loc: North Texas
That's BS. If it's wrong, definitely change the tag but they should also honor that. Maybe send your picture and a brief explanation to corporate. I'm not saying it will change anything for you personally, but might at least bring it to their attention.
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Originally Posted By: Bugzout10
I deuced in a apartment pool after a bottle of peppermint schnapps

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#10904295 - 06/08/15 08:09 PM Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher]
Nathan_Fisher Online   content
Outdoorsman

Registered: 03/06/13
Posts: 173
Actually, all there GoPros are all incorrect. They are selling the GoPro 3 for 149.00 at 75 and spring creek in Plano. Good luck with management honoring all there mistakes though.
_________________________
Hobie PA 12

Paddle Hard

PB 10lb 7oz at Lake Grapevine

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#10918103 - 06/15/15 10:58 AM Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher]
Nathan_Fisher Online   content
Outdoorsman

Registered: 03/06/13
Posts: 173
Update...

Walmart called me Friday afternoon to let me know they were sorry for the misinformation I was given by one person in management and that they should have honored the price.

I went this morning and was offered to order the Hero 4 or leave with the hero 3 silver since that's all they had. I got the same discount amount on the Hero 3 silver so I took that option and left after thanking them for making it right.

All in all I am shocked that a it wasn't resolved that day, but glad they made it right in the end.
_________________________
Hobie PA 12

Paddle Hard

PB 10lb 7oz at Lake Grapevine

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#10918673 - 06/15/15 02:34 PM Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher]
AeroAgg06 Offline
Pro Angler

Registered: 05/29/13
Posts: 819
Loc: Cedar Hill, TX
Walmart management is garbage from my experience; Their tire department stripped out the lug studs on my wife's car and refused to do anything about it.
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#10918719 - 06/15/15 03:08 PM Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher]
spiny norman Offline
Extreme Angler

Registered: 07/13/06
Posts: 2303
Loc: Shady Shores
What they didn't tell you was this was a clear case of false advertising and if you wanted to you could take them to
Small claims court for triple damages. The price of the GoPro times three.
I'm sure they told you it was all about customer service etc.

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#10939488 - 06/25/15 10:50 AM Re: Walmart unsatisfactory customer service [Re: spiny norman]
Oldtrackster Online   content
Pro Angler

Registered: 09/12/09
Posts: 869
Loc: Blackwell, TX
Originally Posted By: spiny norman
What they didn't tell you was this was a clear case of false advertising and if you wanted to you could take them to
Small claims court for triple damages. The price of the GoPro times three.
I'm sure they told you it was all about customer service etc.


Yep, I was fixen to respond something like this. It was CYA after breaking the law. I wouldnt go through the hassle, but that is why they went the extra distance after the fact.

All that said, I thought it was common knowledge that walmart offers the worst customer service on the planet? ha! I hate going into walmart, so I go only when I have to.
_________________________
Can someone explain how the Feds count recreational Red Snapper catch?

"Pretty sure it involves a witch doctor, an astrologist, and a tub of KY jelly." - jamisjockey

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#10939726 - 06/25/15 12:17 PM Re: Walmart unsatisfactory customer service [Re: Nathan_Fisher]
Fish ZoMbiE Offline
TFF Celebrity

Registered: 03/25/09
Posts: 9777

hmmm hmmm hmmm looks like a great deal 2 me.

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