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#10886967 - 06/01/15 09:20 AM Humminbird Helix 5 si Shutting Off When You Hit Waves
Tx Tree Grower Offline
Pro Angler

Registered: 09/17/08
Posts: 790
Loc: Palestine, TX
I have a humminbird helix 5 si that I purchased in March 2015. We fished all day Saturday and unit worked fine. Sunday the first wave we hit after leaving the marina the unit lost power. First thing I did was check and clean all the power connections to battery. They all looked good. Replaced the inline fuse. Made sure the power cord was secure in unit. None of this fixed the problem. After that I unplugged the transducer cable and ran the unit in simulator mode to see if it would still power off when the boat hit a wave. Did the same thing in simulator mode. After that I restored factory defaults and that did not fix the problem either. Last night when we got to the house I plugged the unit in while sitting in the drive way. In the dark the unit has a constant on/off flicker of light as soon as you plug the power cord in. I'm almost positive there is an electrical issue inside the unit. I'm not sure there are any other parts I can check but I am open to any suggestions. I have no idea what the warranty on this unit is, but I'm sure hoping that it is still in warranty. Only had it for three months.

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#10886987 - 06/01/15 09:26 AM Re: Humminbird Helix 5 si Shutting Off When You Hit Waves [Re: Tx Tree Grower]
Wayne P. Offline
TFF Team Angler

Registered: 11/16/10
Posts: 3740
Loc: Charlottesville, Va
Originally Posted By: kubroe
I have a humminbird helix 5 si that I purchased in March 2015. We fished all day Saturday and unit worked fine. Sunday the first wave we hit after leaving the marina the unit lost power. First thing I did was check and clean all the power connections to battery. They all looked good. Replaced the inline fuse. Made sure the power cord was secure in unit. None of this fixed the problem. After that I unplugged the transducer cable and ran the unit in simulator mode to see if it would still power off when the boat hit a wave. Did the same thing in simulator mode. After that I restored factory defaults and that did not fix the problem either. Last night when we got to the house I plugged the unit in while sitting in the drive way. In the dark the unit has a constant on/off flicker of light as soon as you plug the power cord in. I'm almost positive there is an electrical issue inside the unit. I'm not sure there are any other parts I can check but I am open to any suggestions. I have no idea what the warranty on this unit is, but I'm sure hoping that it is still in warranty. Only had it for three months.



It has a one year warranty IF you have the original receipt.
Contact Humminbird Customer Service to arrange to get it fixed.
_________________________
Humminbird Helix 12 CHIRP SI, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2, SOLIX 12 SI, 360, RC-1

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#10887298 - 06/01/15 11:22 AM Re: Humminbird Helix 5 si Shutting Off When You Hit Waves [Re: Tx Tree Grower]
Mulkey Offline
Extreme Angler

Registered: 10/01/12
Posts: 1663
Loc: North Garland
I had the same issue, but mine was a ground wire loose some were. once I redid everything and run a bigger wire, all is good.
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