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Max Online: 36273 @ 01/23/13 02:34 PM
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#10848747 - 05/16/15 12:19 PM Company's on selling "new" or "refurbished" products?
Ltcm09 Offline
Outdoorsman

Registered: 05/27/14
Posts: 228
Are Company's allowed to sell you a refurbished products if you've ordered it new?

How do you even know it hasnt been defected or used?

Where do sites like Tacklewarehouse, DigitalOasis ect get there products from and what happens to returned defective products?

Has anyone been in the same boat and wondered?

Thanks

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#10848756 - 05/16/15 12:24 PM Re: Company's on selling "new" or "refurbished" products? [Re: Ltcm09]
patriot07 Offline
TFF Guru

Registered: 04/20/10
Posts: 17654
Loc: chateau d'if
If the item description said "new", they're not allowed to sell you a refurbished product. However, they are allowed to handle warranty issues by replacing a product that you originally bought new with a functional "refurbished" product.

As far as how companies come up with refurbs, sometimes they're just excess stock when an item is being discontinued. Sometimes they're warranty returns that get repaired and resold. It's different with each company and each item.
_________________________
Life can only be understood backwards; but it must be lived forwards.
- Soren Kierkegaard

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#10848878 - 05/16/15 02:05 PM Re: Company's on selling "new" or "refurbished" products? [Re: Ltcm09]
Bobby Milam Online   content
Extreme Angler

Registered: 07/13/14
Posts: 2306
Loc: Arlington
Defective products go back to the manufacturer who may have them rebuilt. As far as how do you know, generally they are marked as reconditioned and come with a different warranty.

Buying doesnt bother me as I feel they probably looked at building the returned product more than the original


Edited by Bobby Milam (05/16/15 02:06 PM)

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#10849259 - 05/16/15 06:07 PM Re: Company's on selling "new" or "refurbished" products? [Re: Ltcm09]
Workfishngolf37 Offline
Pro Angler

Registered: 12/02/12
Posts: 536
I THINK EBAY SELLS A LOT OF THAT STUFF.

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